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檢查員抨擊了斯塔利布里奇的一家療養院,他們發現“人們不安全,有可能避免傷害的風險”。
A nursing home in Stalybridge has been slammed by inspectors, who found "people were not safe and were at risk of avoidable harm."
檢查員抨擊了斯塔利布里奇的一家療養院,他們發現“人們不安全,有可能避免傷害的風險。”
Parking Nursing Home, on Beacon Hill in the town, was rated as inadequate by the Care Quality Commission (CQC) following an inspection earlier this year.
在今年早些時候進行檢查後,在鎮上的Beacon Hill停車療養院被護理質量委員會(CQC)評為不足。
The report, published on May 1, also described how "the provider did not always treat people as individuals", or "take account of people’s strengths, abilities, aspirations, cultures, unique backgrounds and protected characteristics".
該報告於5月1日發表,還描述了“提供者並不總是將人視為個人”,或“考慮到人們的優勢,能力,願望,文化,獨特的背景和受保護的特徵”。
Concerns were also raised around controlling infection in the building, as well as staff's responsiveness to residents' needs.
還關注控制建築物中的感染以及員工對居民需求的反應。
One relative of a resident said they were also worried about the staffing levels, saying: “They never have enough staff, they are run off their feet.”
一位居民的親戚說,他們還擔心人員配備水平,他說:“他們從來沒有足夠的員工,他們的腳逃跑了。”
However, some family members spoke positively about the home, with one saying: “I’ve never seen anything but kindness from staff," while another said there had been "visible improvements in maintenance and upkeep.”
但是,一些家庭成員對房屋進行了積極的評價,其中一位說:“除了員工的善意,我什麼都沒有見過,”另一個家庭說“維護和維護方面有明顯的改善”。
But overall, the assessors had concerns, and ranked the home poorly on factors including "safe", "effective" and "well-led", all of which were graded inadequate. Meanwhile, the "caring" and "responsive" factors were both rated as requires improvement.
但是總的來說,評估人員有擔憂,並在包括“安全”,“有效”和“良好領導”等因素上對房屋的排名很差,所有這些因素都是不足的。同時,“關懷”和“響應式”因素都被評為需要改進。
The latest assessment ran from February 5 to March 10 2025, and found that there had been improvements in areas which had been highlighted in a previous inspection.
最新的評估從2025年2月5日至10月10日進行,發現在先前檢查中已突出的區域有所改善。
The CQC said previously the residential home, which can accommodate 64 people including those living with dementia, had been "in breach of several legal regulations".
CQC表示,以前的住宅可以容納64人,包括癡呆症患者,違反了幾項法律法規。
They added: "At this assessment we found improvements in relation to the recruitment of staff and management of safeguarding matters, and the provider was no longer in breach of these regulations."
他們補充說:“在這項評估中,我們發現與招募人員和管理事務的管理有關的改進,而提供商不再違反這些法規。”
However other problems had not been addressed, and the CQC found that there were "continued breaches of eight legal regulations relating to the provision of person centred care".
然而,其他問題尚未解決,CQC發現“持續違反了與以人為中心的護理有關的八項法律法規”。
According to the CQC a rating of inadequate means "the service is performing badly and we've taken enforcement action against the provider of the service."
根據CQC的說法,不足的評級意味著“該服務的表現不佳,我們對服務提供商採取了執法行動。”
Parking Nursing Home has since issued an apology following the CQC assessment.
此後,在CQC評估後,停車療養院已道歉。
In a full statement, Elaine Harkin, CEO of Parkhill Nursing Home said: “We sincerely apologise for the issues highlighted in the CQC’s assessment. Since then, we have implemented urgent, comprehensive actions to resolve the concerns raised.
Parkhill療養院首席執行官Elaine Harkin在一份完整的聲明中說:“我們為CQC評估中強調的問題衷心道歉。從那時起,我們採取了緊急,全面的行動來解決提出的擔憂。
"This includes appointing a new management team and a regional director to lead necessary changes. We are also actively collaborating with the CQC, local authorities, and other key stakeholders to implement substantial improvements throughout the home.
“這包括任命一個新的管理團隊和區域主任來領導必要的更改。我們還與CQC,地方當局和其他主要利益相關者積極合作,以在整個家庭中實施大量改進。
“A significant investment has been made in staff training, covering essential areas such as dementia care, safeguarding, moving, and handling, reporting, and diversity. The new leadership team is also prioritising open and transparent communication to support staff effectively.
“在員工培訓中已經進行了一項重大投資,涵蓋了癡呆症護理,保護,搬遷,處理,報告和多樣性等基本領域。新的領導團隊還在優先考慮開放和透明的溝通以有效地為員工提供支持。
“Inspectors recognised that our care team was doing its best to provide safe, effective, and respectful care. To further support them, we are reviewing all care plans in consultation with residents and their families to enhance communication and care delivery.
“檢查員意識到,我們的護理團隊正在盡最大努力提供安全,有效和尊重的護理。為了進一步支持他們,我們正在與居民及其家人諮詢所有護理計劃,以增強溝通和護理的交付。
“We are confident that, in partnership with the CQC and local authorities, we have already made considerable progress, and our commitment to continued improvement remains unwavering.”
“我們有信心,與CQC和地方當局合作,我們已經取得了長足的進步,我們對持續改進的承諾仍然堅定不移。”
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