A nursing home in Stalybridge has been slammed by inspectors

A nursing home in Stalybridge has been slammed by inspectors, who found "people were not safe and were at risk of avoidable harm".

A nursing home in Stalybridge has been slammed by inspectors, who found "people were not safe and were at risk of avoidable harm."

Parking Nursing Home, on Beacon Hill in the town, was rated as inadequate by the Care Quality Commission (CQC) following an inspection earlier this year.

The report, published on May 1, also described how "the provider did not always treat people as individuals", or "take account of people’s strengths, abilities, aspirations, cultures, unique backgrounds and protected characteristics".

Concerns were also raised around controlling infection in the building, as well as staff's responsiveness to residents' needs.

One relative of a resident said they were also worried about the staffing levels, saying: “They never have enough staff, they are run off their feet.”

However, some family members spoke positively about the home, with one saying: “I’ve never seen anything but kindness from staff," while another said there had been "visible improvements in maintenance and upkeep.”

But overall, the assessors had concerns, and ranked the home poorly on factors including "safe", "effective" and "well-led", all of which were graded inadequate. Meanwhile, the "caring" and "responsive" factors were both rated as requires improvement.

The latest assessment ran from February 5 to March 10 2025, and found that there had been improvements in areas which had been highlighted in a previous inspection.

The CQC said previously the residential home, which can accommodate 64 people including those living with dementia, had been "in breach of several legal regulations".

They added: "At this assessment we found improvements in relation to the recruitment of staff and management of safeguarding matters, and the provider was no longer in breach of these regulations."

However other problems had not been addressed, and the CQC found that there were "continued breaches of eight legal regulations relating to the provision of person centred care".

According to the CQC a rating of inadequate means "the service is performing badly and we've taken enforcement action against the provider of the service."

Parking Nursing Home has since issued an apology following the CQC assessment.

In a full statement, Elaine Harkin, CEO of Parkhill Nursing Home said: “We sincerely apologise for the issues highlighted in the CQC’s assessment. Since then, we have implemented urgent, comprehensive actions to resolve the concerns raised.

"This includes appointing a new management team and a regional director to lead necessary changes. We are also actively collaborating with the CQC, local authorities, and other key stakeholders to implement substantial improvements throughout the home.

“A significant investment has been made in staff training, covering essential areas such as dementia care, safeguarding, moving, and handling, reporting, and diversity. The new leadership team is also prioritising open and transparent communication to support staff effectively.

“Inspectors recognised that our care team was doing its best to provide safe, effective, and respectful care. To further support them, we are reviewing all care plans in consultation with residents and their families to enhance communication and care delivery.

“We are confident that, in partnership with the CQC and local authorities, we have already made considerable progress, and our commitment to continued improvement remains unwavering.”