Pepper App是一个将礼品卡出售给各种商人的应用程序（与我们自己的Stephen Pepper无关），要么已经失望或无法正常工作

Pepper App是一个将礼品卡出售给各种商人的应用程序（与我们自己的Stephen Pepper无关），要么已经失望或无法正常工作

The Pepper App, which is an app that sells gift cards to various merchants (and has no relation to our own Stephen Pepper) has either been down or not working properly for days (H/T: Doctor of Credit).

Pepper App是一个将礼品卡出售给各种商人（与我们自己的Stephen Pepper无关的应用程序）已在几天内一直在工作或无法正常工作（H/T：信用医生）。

Some users get a pop-up indicating that the app is currently not working, though others (including me) see no such messaging. Coin redemption is not available at all. I was able to pay for a gift card last night, but the app did not produce the gift card despite taking payment. It would be prudent to avoid Pepper until this is resolved.

一些用户会弹出一个弹出窗口，表明该应用程序目前不起作用，尽管其他用户（包括我）没有看到这样的消息传递。硬币赎回根本不可用。昨晚我能够支付礼品卡的费用，但是尽管付款，该应用程序仍未生产礼品卡。避免胡椒粉直到解决这一问题是谨慎的。

Some users are getting the pop-up shown above indicating that Pepper is experiencing an unexpected outage that has made purchases and point redemptions “temporarily” unavailable.

一些用户正在上面显示的弹出窗口，表明胡椒正在经历意外的中断，这使购买并“暂时”兑换了点赎回。

However, I don’t see any such pop-up in my Pepper account. At first glance, the app appears to look and function as per normal with no pop-up messaging. However, there is no option to redeem coins to purchase a gift card, only the option to pay with a credit card.

但是，我在Pepper帐户中看不到任何这样的弹出窗口。乍一看，该应用似乎按照正常的外观和功能，而没有弹出消息传递。但是，没有选择兑换硬币购买礼品卡，只有使用信用卡付款的选项。

I tested that last night by purchasing a $5 Walmart gift card. After checking out, the screen greyed and spun forever without producing a gift card. When I go to my transaction history, I can see the $5 transaction for a Walmart gift card, but there is no button to view the gift card or check the gift card balance (as there is for other past transactions). I did receive a receipt from Pepper via email:

昨晚我购买了$ 5沃尔玛礼品卡，对此进行了测试。退房后，屏幕闪烁并永远旋转，而无需制作礼品卡。当我进入交易历史记录时，我可以看到沃尔玛礼品卡的$ 5交易，但是没有按钮可以查看礼品卡或检查礼品卡余额（如过去的其他交易一样）。我确实通过电子邮件收到了Pepper的收据：

And Pepper successfully charged my credit card:

胡椒成功地为我的信用卡充电：

However, Pepper has not produced a gift card.

但是，胡椒没有生产礼品卡。

That’s obviously very highly concerning. When Tim wrote late last year about the Pepper app instituting a 60-day inactivity expiration rule, he included his concerns about the long-term viability of the app:

这显然非常令人担忧。当蒂姆（Tim）去年下半年写了有关制定60天无活动到期规则的Pepper应用程序时，他包括他对该应用程序长期可行性的担忧：

The size of the daily discounts offered (14x on Amazon, 15x on Nike, 14x on Lowes) combined with the two-tiered timing of the payouts have made many folks nervous about how long it will stay solvent.

提供的每日折扣的大小（亚马逊上的14倍，耐克15倍，Lowes上的14倍）加上付款的两层时机，这使许多人担心它会保持偿付能力。

Stephen shared similar sentiments in his post about the Pepper Amex Offer a couple of months ago. I think anyone who has followed the huge discounts Pepper has offered on rarely-discounted or never-discounted gift cards has questioned how the business model could possibly be sustainable. The outage on the app is obviously hugely concerning, particularly for those who attempted to make gift card purchases in recent days, but it isn’t shocking.

斯蒂芬（Stephen）在几个月前就有关胡椒amex提供的帖子中分享了类似的观点。我认为，在很少订购或从未订立的礼品卡上提供了巨大折扣的任何人都质疑商业模式如何可持续。该应用程序上的中断显然令人担忧，特别是对于那些试图在最近几天购买礼品卡的人来说，但这并不令人震惊。

It’s worth noting that I bought a gift card using coins a week ago and that purchase went through and the gift card still has its full balance. I’ve seen a couple of reports of more recent gift card purchases being zeroed out, though it is impossible to confirm those reports. Obviously, if you pay for a gift card and it never gets fulfilled, you could file a chargeback on your credit card. However, I’d probably give this a week to see how it shakes out before filing chargebacks in case this is just a case of the app being down for maintenance of some sort. Still, one would have expected to have seen a mass email by now from Pepper indicating what’s going on and when they expect to be back if there was an end in sight to the outage.

值得注意的是，我一周前使用硬币购买了一张礼品卡，而购买的收购则进行了，礼品卡仍然具有完整的余额。我已经看到了一些有关最新礼品卡购买的报告，尽管无法确认这些报告。显然，如果您支付礼品卡并且永远无法实现，则可以在信用卡上提交退款。但是，我可能会给这个星期一个星期，看看它在提交拒绝之前如何发挥作用，以防该应用程序可以维护某种情况。尽管如此，现在人们本来可以从Pepper那里看到一封大规模的电子邮件，表明发生了什么，如果停电的结束，他们何时希望回来。

If you have unused gift cards that you have purchased from Pepper, I would highly recommend going into your Transaction History and recording or taking screen shots of any outstanding gift cards and balances just in case you are later unable to access that information.

如果您有从胡椒购买的未使用的礼品卡，我强烈建议您进入交易历史记录，录制或拍摄任何出色的礼品卡和余额的屏幕截图，以防您稍后无法访问该信息。