how to contact okx support

OKX's multifaceted support channels, including live chat, email, hotline, Telegram, and social media, provide users with convenient methods to resolve any issues or inquiries.

Nov 09, 2024 at 06:18 pm

How to Contact OKX Support

OKX offers several channels for users to contact its support team:

1. Live Chat:

• Open the OKX website or app.
• Click the "Contact Us" link in the footer.
• Select "Live Chat" and provide your name and email address.

2. Email:

• Send an email to support@okx.com with a detailed description of your issue.

3. Hotline:

• International hotline: +852-3008-8688
• From China mainland: 400-900-0611
• From Hong Kong: (852) 3008-8668

4. Telegram:

• Join the official OKX Telegram group: https://t.me/OKXOfficial_English
• Send a message describing your issue to the support team.

5. Social Media:

• Twitter: @OKX
• Facebook: @OKXOfficial

Tips for Contacting OKX Support:

• Provide clear and detailed information about your issue.
• Include screenshots or other relevant documentation to support your request.
• Be patient and courteous with the support team.
• Allow time for the support team to respond; they may need to investigate your issue before providing a resolution.

Additional Resources:

• OKX Help Center: https://support.okx.com/hc/en-us
• OKX Knowledge Base: https://support.okx.com/hc/en-us/articles/9300863254203-OKX-Knowledge-Base
• OKX API Documentation: https://www.okx.com/docs-v5/en/#introduction