肯尼亚电力破坏了付费服务，影响试图支付电费的客户

在4月12日星期一的一份声明中，该发电机公司宣布，客户将无法通过付费票据888888支付其付款后服务的电费。

Kenya Power has announced a disruption in the post-pay services affecting customers seeking to settle their electricity bills.

肯尼亚的Power宣布了付费服务的中断，影响了寻求解决其电费的客户。

In a statement on Monday, April 12, the power distribution company announced that customers will be unable to pay for electricity bills for their post-pay services through the paybill number 888888.

在4月12日星期一的一份声明中，该发电机公司宣布，客户将无法通过付费票据888888支付其付款后服务的电费。

"We would like to inform our customers that we are currently experiencing a system interruption that is affecting payment of electricity bills through our paybill 888888."

“我们想通知我们的客户，我们目前正在遇到一种系统中断，该系统正在影响通过我们的Paybill 8888888。”

The power company reiterated that technicians were working to restore normalcy, although there was no time frame given on when the digital service would be back.

电力公司重申，技术人员正在努力恢复正常状态，尽管没有时间范围何时又回来了。

In the meantime, customers have been urged to make payments at the Kenya Power banking halls, which are located at various points across the country.

同时，敦促客户在肯尼亚电力银行大厅付款，该大厅位于全国各地。

A quick spot check by Kenyans.co.ke has since established that the pre-pay services, which is accessed through the paybill number 888880, are still functional.

此后，Kenyans.co.ke的快速点检查已经确定，通过PayBill编号888880访问的预付费服务仍然有效。

The post-pay system has been in place longer than the pre-pay system, although Kenya Power has plans to phase the system out to fully transition to the token system of accessing electricity.

尽管肯尼亚的Power计划将系统分开以完全过渡到获得电力的代币系统，但付费系统的制度比付费系统的时间更长。

In 2024, the electricity distributor announced that 2.1 million postpaid customers earned the company Ksh120 billion, accounting for 63 per cent of its total revenues.

2024年，电力分销商宣布，有210万个后付费客户赢得了1.2亿肯尼亚先令，占其总收入的63％。

Despite this fact, there are plans to end all postpaid customers and migrate them to the prepaid system, despite a majority of large power customers preferring the former option.

尽管这一事实，尽管大多数大型客户更喜欢以前的选项，但仍有计划结束所有后付费客户并将其迁移到预付费系统。

"All rural customers will be on the prepaid metering system and will be transitioned to smart metering in the long term," a 2024 report by Kenya Power read.

肯尼亚Power Read的2024年报告。

Notably, cases of glitching in the power distributor's system are not uncommon, although response time is fairly quick, particularly in instances affecting a large chunk of customers.

值得注意的是，尽管响应时间相当快，尤其是在影响大量客户的情况下，尽管响应时间相当快，但电源分销系统中的故障情况并不少见。

In February 2025, pre-paid customers were also dealt a minor blow after the company announced a delay in delivering tokens purchased through its M-Pesa PayBill number.

在2025年2月，在该公司宣布通过其M-Pesa Paybill编号购买的代币延迟交付代币后，预付费的客户也受到了次要打击。