Coinbase的“預防欺詐”背後的現實令人不安

當Coinbase首席執行官Brian Armstrong本週在X上公開承認，“凍結”是“一個主要問題，比可接受的更長的問題”

When Brian Armstrong, CEO of Coinbase (NASDAQ:), publicly admitted on X this week that account freezing has been “a major issue for longer than is acceptable,” it wasn’t just corporate damage control, it was an acknowledgment of a crisis that has left thousands of users locked out of millions in crypto assets.

當Coinbase（NASDAQ :)首席執行官Brian Armstrong本週在X上公開承認，凍結是“凍結是一個重大問題，而不是可以接受的更長的問題”，這不僅僅是公司損害控制，這是對危機的承認，這使數千名用戶鎖定在Crypto Assets中。

Coinbase CEO Brian Armstrong on X.Source: X

Coinbase首席執行官Brian Armstrong在X.Source上：X

The Unsettling Reality Behind Coinbase’s ‘Fraud Prevention’

Coinbase的“預防欺詐”背後的現實令人不安

The numbers tell a disturbing story. Users aren’t being locked out for suspicious activity, they’re being punished for behaving exactly as legitimate crypto investors should.

這些數字講述了一個令人不安的故事。用戶並沒有因為可疑活動而被鎖定，而是因正當合法的加密投資者應有的行為而受到懲罰。

One 10-year Coinbase customer @v1nm4n had their entire account frozen for a week after attempting to send $10 worth of cryptocurrency. Not $10,000. Ten dollars. The restriction didn’t just affect that transaction, it locked down all their assets. Or take Eric Conner, co-founder of EthHub, whose account was frozen simply for using a VPN to access his account. In December 2024, his public complaint triggered an avalanche of similar stories from users who had been locked out for months or even years. The pattern is clear: Coinbase’s algorithm-driven “fraud prevention” system has been treating normal crypto activities as criminal behavior.

一個為期10年的Coinbase客戶 @V1NM4N試圖發送價值10美元的加密貨幣後，整個帳戶凍結了一周。不是$ 10,000。十美元。限制不僅影響了該交易，還鎖定了所有資產。或以Ethhub的聯合創始人埃里克·康納（Eric Conner）為例，他的帳戶僅僅是因為使用VPN訪問他的帳戶而被凍結。 2024年12月，他的公開投訴引發了一系列數月甚至數年的用戶的雪崩。這種模式很明確：Coinbase算法驅動的“欺詐預防”系統一直將正常的加密活動視為犯罪行為。

The VPN Trap: How Privacy Protection Became a Red Flag

VPN陷阱：隱私保護如何變成危險信號

Here’s where it gets particularly troubling for privacy-conscious crypto users. Coinbase’s risk models automatically flag VPN usage, despite VPNs being standard security practice for many crypto investors. Scott Shapiro, Coinbase’s product director, defended this policy last December by claiming VPNs are “always used by miscreants.” This reveals a fundamental misunderstanding of legitimate crypto security practices and suggests the exchange views user privacy as inherently suspicious.

這是對具有隱私意識的加密用戶特別困難的地方。儘管VPN是許多加密投資者的標準安全慣例，但Coinbase的風險模型還是會自動標記VPN使用情況。 Cointbase的產品總監Scott Shapiro於去年12月辯護了這項政策，聲稱VPN“始終由Miscreants使用”。這揭示了對合法加密安全實踐的基本誤解，並建議交換視圖用戶隱私本質上是可疑的。

(In Coinbase wishes to expand globally (as it obviously does) it will need to get its corporate head around the fact that lots of people, in many countries, have to use a VPN to access any website that is crypto related.)

（在Coinbase中，希望在全球範圍內擴展（顯然是如此），它將需要使公司負責人圍繞一個事實，即許多國家 /地區都必須使用VPN訪問與加密貨幣相關的任何網站。）

For crypto investors who value privacy and security, core principles of cryptocurrency itself, this creates an impossible choice: sacrifice your privacy or risk having your account frozen indefinitely.

對於重視隱私和安全性的加密投資者，加密貨幣本身的核心原則，這是一個不可能的選擇：犧牲您的隱私或無限期凍結帳戶的風險。

“Please save me from this endless thread of emails I’ve been on stretching back months and months just constantly being asked to upload my most sensitive personal data into some random drives.” – Michael Chen, another Coinbase 'lock out'

“請從我一直在延長幾個月和幾個月的無盡電子郵件中拯救我，只是不斷被要求將我最敏感的個人數據上傳到一些隨機的驅動器中。” - 邁克爾·陳（Michael Chen），另一個共同的“鎖定”

That point from Chen is particularly pertinent, given Coinbase’s recent privacy ‘dump’ where its own customer service staff sold private customer information to criminal gangs.

考慮到Coinbase最近的隱私“轉儲”，其客戶服務人員將私人客戶信息出售給犯罪團伙，這一點特別相關。

Why Long-Term HODLers Are Particularly Vulnerable

為什麼長期霍德爾特別脆弱

The data reveals that account tenure provides zero protection from arbitrary restrictions. In fact, established users might be at higher risk during periods of increased activity. One documented case involved a user whose daily ACH limits were raised from $250 to $5,000, only to have their account frozen for “fraud prevention” after they used those newly approved limits. The logic is baffling: Why raise limits if using them triggers a freeze? This pattern suggests Coinbase’s systems are poorly integrated, with different departments applying conflicting rules that trap users in algorithmic contradictions.

數據表明，帳戶任期可為任意限制提供零保護。實際上，在活動增加期間，成熟的用戶可能面臨更高的風險。一個有記錄的案例涉及一個用戶，其每日ACH限額從250美元提高到5,000美元，但在使用這些新批准的限制後，將其帳戶凍結以“預防欺詐”。邏輯令人困惑：如果使用它們會觸發凍結，為什麼會提高限制？這種模式表明，Coinbase的系統的整合很差，不同部門應用了矛盾的規則，這些規則將用戶陷入算法矛盾中。

An Attempted Fix

嘗試的修復

In the last couple of months the frozen account issues have seen Coinbase hire a frozen account czar @dorvonlevi. who, after nine weeks on the job, says “there’s so much more for us to do to get to a great state” (full credit for honesty). Mr Levi says Coinbase has “reduced the frequency of account locks by ~82% so far, and new changes are currently rolling out that will bring further reductions.” Despite this, the issue continues for many, as Levi’s X thread clearly shows.

在過去的幾個月中，冷凍帳戶問題已經看到Coinbase僱用了冷凍帳戶CZAR @Dorvonlevi。在工作了九個星期後，他說：“我們還有很多事情要做，以達到一個偉大的狀態”（誠實的全部功勞）。列維先生說，Coinbase“到目前為止，賬戶鎖的頻率降低了約82％，目前正在推出新的變化，這將帶來進一步的減少。”儘管如此，正如Levi的X線程清楚地表明的那樣，許多問題仍在繼續。

Coinbase Frozen Account Czar Brian Dorvon Levi on X

Coinbase冷凍帳戶CZAR BRIAN DORVON LEVI在X上

What This Means For Your Crypto Investment Strategy

這對您的加密投資策略意味著什麼

The Coinbase account freezing crisis exposes fundamental flaws in how centralized exchanges must prioritize legal compliance over customer rights. But it also reveals three critical investment considerations:

Coinbase帳戶凍結危機揭示了集中式交流必須優先考慮法律合規性而不是客戶權利的基本缺陷。但這也揭示了三個關鍵的投資注意事項：

1. Diversification Risk Beyond PortfoliosKeeping all your crypto on a single exchange, even the largest US exchange, creates unnecessary single points of failure. The “not your keys, not your crypto” principle isn’t just philosophical, it’s practical risk management.

1。在單一交易所（即使是美國最大的交易所）上，投資組合保存所有加密貨幣之外的多元化風險都會造成不必要的單點失敗。 “不是您的鑰匙，而不是您的加密”原則不僅是哲學上的，而且是實際的風險管理。

2. Due Diligence on Exchange PoliciesBefore choosing an exchange, investigate their account restriction policies, customer service response times, and data security track record. Coinbase’s issues aren’t unique (the writer has had similar problems with Nexo) but their scale makes them particularly concerning.

2。交換策略的盡職調查之前選擇交易所，調查其帳戶限制政策，客戶服務響應時間和數據安全記錄。 Coinbase的問題並不獨特（作者在Nexo上也有類似的問題），但是它們的規模使他們特別令人擔憂。

3. The Hidden Costs of “Convenience”Centralized exchanges offer convenience, but that convenience comes with the risk of arbitrary account actions that can lock you out of your assets when you need them most, particularly during volatile market conditions. Consider self custody. Yes, managing your own private keys requires more technical knowledge, but it also eliminates the risk of arbitrary account restrictions.

3。 “便利”集中交易所的隱藏成本提供了便利，但是這種便利帶有任意帳戶行動的風險，可以在您最需要的情況下將您鎖定在資產中，尤其是在波動的市場條件下。考慮自我監護。是的，管理自己的私鑰需要更多的技術知識，但它也消除了任意帳戶限制的風險。

The Bigger Picture: Regulatory Compliance vs. User Rights

更大的了解：法規合規性與用戶權利

Coinbase’s problems reflect broader tensions in the crypto industry between

Coinbase的問題反映了加密行業的更廣泛的緊張關係