Coinbase的“预防欺诈”背后的现实令人不安

当Coinbase首席执行官Brian Armstrong本周在X上公开承认，“冻结”是“一个主要问题，比可接受的更长的问题”

When Brian Armstrong, CEO of Coinbase (NASDAQ:), publicly admitted on X this week that account freezing has been “a major issue for longer than is acceptable,” it wasn’t just corporate damage control, it was an acknowledgment of a crisis that has left thousands of users locked out of millions in crypto assets.

当Coinbase（NASDAQ :)首席执行官Brian Armstrong本周在X上公开承认，冻结是“冻结是一个重大问题，而不是可以接受的更长的问题”，这不仅仅是公司损害控制，这是对危机的承认，这使数千名用户锁定在Crypto Assets中。

Coinbase CEO Brian Armstrong on X.Source: X

Coinbase首席执行官Brian Armstrong在X.Source上：X

The Unsettling Reality Behind Coinbase’s ‘Fraud Prevention’

Coinbase的“预防欺诈”背后的现实令人不安

The numbers tell a disturbing story. Users aren’t being locked out for suspicious activity, they’re being punished for behaving exactly as legitimate crypto investors should.

这些数字讲述了一个令人不安的故事。用户并没有因为可疑活动而被锁定，而是因正当合法的加密投资者应有的行为而受到惩罚。

One 10-year Coinbase customer @v1nm4n had their entire account frozen for a week after attempting to send $10 worth of cryptocurrency. Not $10,000. Ten dollars. The restriction didn’t just affect that transaction, it locked down all their assets. Or take Eric Conner, co-founder of EthHub, whose account was frozen simply for using a VPN to access his account. In December 2024, his public complaint triggered an avalanche of similar stories from users who had been locked out for months or even years. The pattern is clear: Coinbase’s algorithm-driven “fraud prevention” system has been treating normal crypto activities as criminal behavior.

一个为期10年的Coinbase客户 @V1NM4N试图发送价值10美元的加密货币后，整个帐户冻结了一周。不是$ 10,000。十美元。限制不仅影响了该交易，还锁定了所有资产。或以Ethhub的联合创始人埃里克·康纳（Eric Conner）为例，他的帐户仅仅是因为使用VPN访问他的帐户而被冻结。 2024年12月，他的公开投诉引发了一系列数月甚至数年的用户的雪崩。这种模式很明确：Coinbase算法驱动的“欺诈预防”系统一直将正常的加密活动视为犯罪行为。

The VPN Trap: How Privacy Protection Became a Red Flag

VPN陷阱：隐私保护如何变成危险信号

Here’s where it gets particularly troubling for privacy-conscious crypto users. Coinbase’s risk models automatically flag VPN usage, despite VPNs being standard security practice for many crypto investors. Scott Shapiro, Coinbase’s product director, defended this policy last December by claiming VPNs are “always used by miscreants.” This reveals a fundamental misunderstanding of legitimate crypto security practices and suggests the exchange views user privacy as inherently suspicious.

这是对具有隐私意识的加密用户特别困难的地方。尽管VPN是许多加密投资者的标准安全惯例，但Coinbase的风险模型还是会自动标记VPN使用情况。 Cointbase的产品总监Scott Shapiro于去年12月辩护了这项政策，声称VPN“始终由Miscreants使用”。这揭示了对合法加密安全实践的基本误解，并建议交换视图用户隐私本质上是可疑的。

(In Coinbase wishes to expand globally (as it obviously does) it will need to get its corporate head around the fact that lots of people, in many countries, have to use a VPN to access any website that is crypto related.)

（在Coinbase中，希望在全球范围内扩展（显然是如此），它将需要使公司负责人围绕一个事实，即许多国家 /地区都必须使用VPN访问与加密货币相关的任何网站。）

For crypto investors who value privacy and security, core principles of cryptocurrency itself, this creates an impossible choice: sacrifice your privacy or risk having your account frozen indefinitely.

对于重视隐私和安全性的加密投资者，加密货币本身的核心原则，这是一个不可能的选择：牺牲您的隐私或无限期冻结帐户的风险。

“Please save me from this endless thread of emails I’ve been on stretching back months and months just constantly being asked to upload my most sensitive personal data into some random drives.” – Michael Chen, another Coinbase 'lock out'

“请从我一直在延长几个月和几个月的无尽电子邮件中拯救我，只是不断被要求将我最敏感的个人数据上传到一些随机的驱动器中。” - 迈克尔·陈（Michael Chen），另一个共同的“锁定”

That point from Chen is particularly pertinent, given Coinbase’s recent privacy ‘dump’ where its own customer service staff sold private customer information to criminal gangs.

考虑到Coinbase最近的隐私“转储”，其客户服务人员将私人客户信息出售给犯罪团伙，这一点特别相关。

Why Long-Term HODLers Are Particularly Vulnerable

为什么长期霍德尔特别脆弱

The data reveals that account tenure provides zero protection from arbitrary restrictions. In fact, established users might be at higher risk during periods of increased activity. One documented case involved a user whose daily ACH limits were raised from $250 to $5,000, only to have their account frozen for “fraud prevention” after they used those newly approved limits. The logic is baffling: Why raise limits if using them triggers a freeze? This pattern suggests Coinbase’s systems are poorly integrated, with different departments applying conflicting rules that trap users in algorithmic contradictions.

数据表明，帐户任期可为任意限制提供零保护。实际上，在活动增加期间，成熟的用户可能面临更高的风险。一个有记录的案例涉及一个用户，其每日ACH限额从250美元提高到5,000美元，但在使用这些新批准的限制后，将其帐户冻结以“预防欺诈”。逻辑令人困惑：如果使用它们会触发冻结，为什么会提高限制？这种模式表明，Coinbase的系统的整合很差，不同部门应用了矛盾的规则，这些规则将用户陷入算法矛盾中。

An Attempted Fix

尝试的修复

In the last couple of months the frozen account issues have seen Coinbase hire a frozen account czar @dorvonlevi. who, after nine weeks on the job, says “there’s so much more for us to do to get to a great state” (full credit for honesty). Mr Levi says Coinbase has “reduced the frequency of account locks by ~82% so far, and new changes are currently rolling out that will bring further reductions.” Despite this, the issue continues for many, as Levi’s X thread clearly shows.

在过去的几个月中，冷冻帐户问题已经看到Coinbase雇用了冷冻帐户CZAR @Dorvonlevi。在工作了九个星期后，他说：“我们还有很多事情要做，以达到一个伟大的状态”（诚实的全部功劳）。列维先生说，Coinbase“到目前为止，账户锁的频率降低了约82％，目前正在推出新的变化，这将带来进一步的减少。”尽管如此，正如Levi的X线程清楚地表明的那样，许多问题仍在继续。

Coinbase Frozen Account Czar Brian Dorvon Levi on X

Coinbase冷冻帐户CZAR BRIAN DORVON LEVI在X上

What This Means For Your Crypto Investment Strategy

这对您的加密投资策略意味着什么

The Coinbase account freezing crisis exposes fundamental flaws in how centralized exchanges must prioritize legal compliance over customer rights. But it also reveals three critical investment considerations:

Coinbase帐户冻结危机揭示了集中式交流必须优先考虑法律合规性而不是客户权利的基本缺陷。但这也揭示了三个关键的投资注意事项：

1. Diversification Risk Beyond PortfoliosKeeping all your crypto on a single exchange, even the largest US exchange, creates unnecessary single points of failure. The “not your keys, not your crypto” principle isn’t just philosophical, it’s practical risk management.

1。在单一交易所（即使是美国最大的交易所）上，投资组合保存所有加密货币之外的多元化风险都会造成不必要的单点失败。 “不是您的钥匙，而不是您的加密”原则不仅是哲学上的，而且是实际的风险管理。

2. Due Diligence on Exchange PoliciesBefore choosing an exchange, investigate their account restriction policies, customer service response times, and data security track record. Coinbase’s issues aren’t unique (the writer has had similar problems with Nexo) but their scale makes them particularly concerning.

2。交换策略的尽职调查之前选择交易所，调查其帐户限制政策，客户服务响应时间和数据安全记录。 Coinbase的问题并不独特（作者在Nexo上也有类似的问题），但是它们的规模使他们特别令人担忧。

3. The Hidden Costs of “Convenience”Centralized exchanges offer convenience, but that convenience comes with the risk of arbitrary account actions that can lock you out of your assets when you need them most, particularly during volatile market conditions. Consider self custody. Yes, managing your own private keys requires more technical knowledge, but it also eliminates the risk of arbitrary account restrictions.

3。“便利”集中交易所的隐藏成本提供了便利，但是这种便利带有任意帐户行动的风险，可以在您最需要的情况下将您锁定在资产中，尤其是在波动的市场条件下。考虑自我监护。是的，管理自己的私钥需要更多的技术知识，但它也消除了任意帐户限制的风险。

The Bigger Picture: Regulatory Compliance vs. User Rights

更大的了解：法规合规性与用户权利

Coinbase’s problems reflect broader tensions in the crypto industry between

Coinbase的问题反映了加密行业的更广泛的紧张关系