-
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0.41%
how to recover xlm from coinbase wallet
If you've accidentally sent XLM to the wrong address, you can attempt to contact the recipient and request a refund through Coinbase's support ticket system.
Nov 10, 2024 at 04:22 am
- Check your transaction history: Log in to your Coinbase account and click on "Transactions." Check for any recent transactions that show you've sent XLM to a recipient address you don't recognize.
- Contact the recipient: If you've accidentally sent XLM to the wrong address, attempt to contact the recipient and request a refund. Explain the situation and provide them with your transaction ID.
- File a support ticket with Coinbase: If you're unable to contact the recipient or recover your funds directly, file a support ticket with Coinbase. Provide as much detail as possible about the transaction, including the transaction ID, date, and amount of XLM sent.
- Provide verification: Coinbase may request additional verification, such as a photo of your government-issued ID and a recent bank statement.
- Wait for a response: Coinbase will investigate your request and contact you with an update. The recovery process can take several days or weeks, depending on the complexity of the situation.
- Keep your Coinbase account secure by using a strong password and enabling 2-factor authentication.
- Double-check recipient addresses before sending XLM.
- Use a hardware wallet to store your XLM for added security.
- If you suspect your account has been compromised, contact Coinbase immediately.
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