Binance verification rejected why

If your Binance verification was rejected, check the specific feedback in your account, ensure clear ID images with no glare, and confirm facial recognition matches.

Jul 07, 2025 at 06:57 pm

Understanding Binance Verification Rejection

If your Binance verification was rejected, you're likely searching for answers on why this happened and how to resolve it. Binance, as one of the world's largest cryptocurrency exchanges, requires users to complete identity verification to comply with Know Your Customer (KYC) regulations. When a verification request is denied, it typically means that certain criteria weren't met during the review process.

Common reasons include blurry or low-quality images, mismatched personal information, expired documents, or issues with facial recognition. It's important to understand that each rejection comes with specific feedback from Binance, which can be found in your account under the verification section.

Document Requirements for Binance Verification

To pass Binance’s KYC process, you must submit valid identification documents that meet strict guidelines. These usually include:

• A government-issued ID such as a passport, national ID card, or driver's license.
• The document must be clear, unexpired, and show all four corners.
• There should be no glare, blur, or obstructions covering any part of the text or photo.

Facial verification also plays a crucial role. During this step, you'll be asked to take a selfie while following on-screen instructions. The system checks whether your face matches the photo on the ID document. If there are inconsistencies—like different expressions, poor lighting, or partial visibility—the system may flag your submission.

How to Check the Reason for Rejection

Once your verification is rejected, Binance provides feedback directly in the verification center. To access this:

• Log into your Binance account.
• Navigate to User Center > Identification.
• Look for a message or icon indicating the reason for rejection.

This message often includes specific details like "image too dark" or "name does not match", helping you pinpoint what went wrong. Sometimes, the issue might be something simple like tilting your head too much during the facial scan or holding the ID at an angle.

Correcting Submission Errors

After identifying the problem, you can reapply for verification. Here’s how to improve your chances:

• Ensure your ID is well-lit and placed on a flat surface with no shadows or reflections.
• Avoid using filters or editing software when uploading images.
• For the selfie, ensure your entire face is visible, without hats, glasses, or masks.
• Speak clearly if audio verification is required.

It’s also advisable to use a high-resolution camera and upload original files rather than screenshots or compressed versions. Even slight compression can degrade image quality enough for the system to reject it.

Contacting Binance Support

If you’ve reviewed everything and still don’t understand why your verification was rejected, you can contact Binance support. Before doing so:

• Double-check the rejection message.
• Review Binance’s official documentation on verification requirements.

When contacting support:

• Go to the Help Center and select Identity Verification.
• Use the live chat option if available.
• Provide any additional clarification they request, including retaking photos or resubmitting documents.

Support may ask for alternative documents or further proof of identity, especially if there are technical errors or suspected fraud.

Preventing Future Rejections

To avoid future issues:

• Always use original documents that are current and undamaged.
• Submit verification during daylight hours with good lighting.
• Follow Binance’s prompts carefully during the upload and selfie steps.

Some users have reported success by using a white background and ensuring their face fills the frame during facial verification. Also, make sure your device's camera is clean and functioning properly before starting the process.

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Frequently Asked Questions

Why did my Binance verification get rejected even though I followed all the steps?

Sometimes, even if you follow all instructions, automated systems may misinterpret image quality or facial alignment. Minor issues like lighting differences or file compression can affect results. Try adjusting your environment and submitting again.

Can I use a photocopy of my ID for Binance verification?

No, Binance requires original documents. Photocopies, scans, or digitally altered images are not accepted and will result in rejection.

Is there a way to appeal a Binance verification rejection?

Yes, you can re-upload corrected documents or contact Binance support for manual review. Make sure to provide clear, compliant materials to speed up the process.

Does Binance allow multiple verification attempts?

Yes, you can attempt verification multiple times. However, repeated failures may trigger additional security checks or temporary restrictions.