Coinbase在周四上午發表的一篇公司博客文章中透露，罪犯賄賂了海外客戶支持代理商，以移交記錄，包括客戶地址，電話號碼，政府ID以及銀行和社會保障記錄的部分詳細信息。

SE說，罪犯賄賂客戶支持代理商，從1％的用戶中竊取數據

Coinbase is offering a $20 million reward for information leading to the arrest and conviction of criminals who bribed customer support agents at the company to steal user data and then used it in social engineering scams.

Coinbase為信息提供了2000萬美元的獎勵，導致逮捕和定罪，這些罪犯賄賂了公司的客戶支持代理商以竊取用戶數據，然後將其用於社交工程騙局。

The company said on Thursday morning that a small number of customer support agents, who are no longer employed by Coinbase, had been compromised by criminals who are likely based in India.

該公司在周四上午表示，不再由Coinbase僱用的少數客戶支持代理人受到可能位於印度的罪犯的損害。

Those criminals then used the stolen data to direct social engineering scams at Coinbase customers.

然後，這些罪犯使用被盜的數據指導Coinbase客戶的社會工程騙局。

The company did not say how many customers had been scammed but said it would make whole those who had lost money.

該公司沒有說有多少客戶被騙了，但表示將使整個損失錢的人。

The criminals also threatened to publish the stolen customer data online unless Coinbase paid them $20 million.

罪犯還威脅要在線發布被盜的客戶數據，除非Coinbase向他們支付了2000萬美元。

Coinbase said it would not pay a ransom and instead urged customers who had been contacted by the criminals to report it to the company and to local law enforcement.

Coinbase表示，它不會支付贖金，而是敦促犯罪分子聯繫的客戶向公司和當地執法部門報告。

Coinbase said the stolen data included customer names, addresses, phone numbers, government IDs and partial details of bank and Social Security records. However, it did not include log-in credentials or access to wallets.

Coinbase表示，被盜的數據包括客戶名稱，地址，電話號碼，政府ID以及銀行和社會保障記錄的部分詳細信息。但是，它不包括登錄憑據或訪問錢包。

The company said the stolen data represented fewer than 1% of active monthly transacting customers. Based on Coinbase’s latest earnings report, that means fewer than 84,000 customers were affected.

該公司表示，被盜的數據佔活躍每月交易客戶的1％不到1％。根據Coinbase的最新收益報告，這意味著不到84,000名客戶受到影響。

Coinbase said it is working with U.S. and international law enforcement to track down the criminals.

Coinbase表示，它正在與我們和國際執法部門合作，以追踪罪犯。

“We take the privacy and security of our customers’ data extremely seriously,” said Philip Martin, Coinbase Chief Security Officer.

Coinbase首席安全官Philip Martin說：“我們非常重視客戶數據的隱私和安全性。”

“We are deeply disappointed that a small number of customer support agents violated company policy and customer trust. Their employment with Coinbase has been terminated.

“我們對少數客戶支持代理商違反了公司政策和客戶信任感到非常失望。他們在Coinbase的工作已終止。

“We are grateful for the cooperation of U.S. and international law enforcement in this investigation. We will not tolerate attempts to defraud our customers and we are committed to holding the perpetrators accountable for their actions.”

“我們感謝我們和國際執法部門在這項調查中的合作。我們將不容忍欺騙我們的客戶的嘗試，我們致力於使肇事者對他們的行動負責。”

Coinbase also reminded users that they will never contact them to ask for their password or 2FA or to move their funds to a different wallet.

Coinbase還提醒用戶，他們永遠不會與他們聯繫以詢問其密碼或2FA或將其資金移至其他錢包。

If someone claiming to be from Coinbase asks for such information, they should hang up the phone and contact Coinbase directly through their website or app.

如果有人聲稱來自Coinbase要求提供此類信息，則應掛斷電話並直接通過其網站或應用程序聯繫Coinbase。