What documents are needed for Kraken verification

Kraken requires identity verification for all users to comply with KYC and AML regulations, with document needs varying by account tier.

Aug 13, 2025 at 11:36 am

Overview of Kraken Identity Verification Process

Kraken, a prominent cryptocurrency exchange, mandates identity verification for users to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. This verification process ensures the platform maintains a secure and compliant environment. To complete verification, users must submit specific documents depending on their account type and desired verification level. Kraken offers multiple tiers—Starter, Intermediate, and Pro—each requiring progressively more documentation. The higher the tier, the greater the trading limits and access to advanced features.

Required Documents for Starter Level Verification

The Starter level is the most basic and requires minimal documentation. To proceed, users must:

• Provide a government-issued photo ID, such as a passport, national ID card, or driver’s license.
• Ensure the document is clear, legible, and unexpired.
• Upload a clear image or scanned copy of the front and back of the ID if applicable.
• Confirm full legal name, date of birth, and photo match the information entered during registration.
• Verify residency by providing a recent utility bill, bank statement, or government-issued letter with the user’s name and address.
  

  The system automatically checks the uploaded documents for authenticity. Users should avoid glare, blur, or cropped edges in their uploads. If the ID is from a non-Latin alphabet country, a certified English translation may be required.

  Documents Required for Intermediate Level Verification

  
  To upgrade to the Intermediate level, which allows higher deposit and withdrawal limits, additional verification is necessary. Users must:
• Submit the same photo ID used in the Starter level or a new valid one.

• Provide a proof of address document issued within the last 12 months. Acceptable documents include:

  • Utility bills (electricity, water, gas)
  • Bank or credit card statements
  • Tax assessments
  • Lease agreements (must include landlord contact information and be notarized in some cases)
• Ensure the name and address on the proof of address match the registered account details.
• Complete a live selfie verification where users take a photo of themselves holding their ID, aligning it with on-screen prompts.
  

  Kraken uses facial recognition technology to compare the selfie with the photo on the ID. The background should be plain, and the user must not wear hats or sunglasses during the selfie process.

  Documentation for Kraken Pro and Institutional Accounts

  
  For Kraken Pro users or those accessing institutional services, verification becomes more stringent. These users must:
• Submit a valid government-issued ID as previously required.
• Provide proof of address that meets the same standards as Intermediate level.

• Undergo enhanced identity checks, which may include:

  • Source of funds documentation, such as recent pay stubs, tax returns, or investment statements.
  • Employment verification letters for high-net-worth individuals.

  • Corporate documents for business accounts, including:

    • Certificate of Incorporation
    • Articles of Organization
    • Business license
    • Proof of registered office address
• Submit UBO (Ultimate Beneficial Owner) documentation if the account is registered under a company or trust.
  

  Corporate account applicants may also need to provide a board resolution authorizing account access and a signed Kraken institutional agreement.

  Tips for Successful Document Submission

  
  To avoid delays in verification, users should follow these best practices:
• Use a high-resolution camera or scanner to capture documents.
• Ensure all four corners of the ID are visible in the image.
• Avoid shadows, reflections, or filters on photos.
• Submit color copies—black and white scans are not accepted.
• Match the name spelling exactly as it appears on government records.
• If documents are in a foreign language, include a notarized English translation.
• Do not use screenshots of digital documents unless explicitly allowed.
• Wait for email confirmation before attempting resubmission if rejected.
  

  Uploading outdated or mismatched documents is a common reason for rejection. Users should double-check expiry dates and personal details before submission.

  How to Upload Documents on Kraken

  
  The document upload process is integrated into Kraken’s account verification workflow:
• Log in to your Kraken account.
• Navigate to Settings > Verification.
• Select the verification level you wish to apply for.
• Click “Upload Document” and choose the document type from the dropdown menu.
• Follow the prompts to take a photo or upload a file from your device.
• For IDs, upload both front and back images if required.
• Complete the selfie verification step if prompted.
• Review all submissions for accuracy before finalizing.
• Wait for email or in-app notification regarding approval status, which may take 24–72 hours.
  

  Users can track the status of their verification under the Verification tab. If additional information is needed, Kraken support will contact the user directly.

  Frequently Asked Questions

  
  Can I use a temporary ID for Kraken verification?
  No, Kraken does not accept temporary IDs. Only valid, government-issued permanent IDs such as passports, national ID cards, or driver’s licenses are accepted. The document must not be expired.
  

  What if my proof of address doesn’t have my current name?
  
  The name on the proof of address must match your registered account name. If you’ve recently changed your name legally, you must provide a marriage certificate, court order, or deed poll alongside your documents.

  Are cryptocurrency transaction histories accepted as proof of funds?
  
  No, Kraken does not accept blockchain transaction records or wallet histories as proof of funds. Acceptable documents include bank statements, pay stubs, tax returns, or investment portfolio summaries from regulated institutions.

  Do I need to notarize my documents?
  
  Generally, notarization is not required for individual accounts. However, lease agreements, corporate documents, and foreign-language translations may need notarization depending on the country of issuance.