Discover how Ridgewood Coin thrives on repeat business and community trust, driving growth in the precious metals market.
In the dynamic world of precious metals, repeat customers are pure gold. Ridgewood Coin, a family-run business in Ridgewood, NJ, has been proving this for over four decades. Let's dive into how they've cultivated a loyal customer base and achieved sustained business growth.
Building Trust, One Coin at a Time
For Craig Sklar, the owner of Ridgewood Coin, trust is everything. A staggering 85% of his business comes from repeat customers, some traveling from as far as West Milford, NJ, and Pennsylvania. His motto is simple: "It’s all reputation; it’s how you treat people."
Sklar's roots in the coin business run deep, thanks to his father's passion for coin collecting. He leveraged his early experiences to establish Ridgewood Coin, emphasizing transparency and reliability. Even local police departments trust them, showing how deeply ingrained they are in the community.
More Than Just Coins: A Family Affair
Ridgewood Coin is more than just a place to buy and sell precious metals; it's a family affair. Sklar's children, Carrington and Isabella, and his son-in-law, George Lear, all contribute to the business. Carrington even brings his musical talents to the table, managing the guitar buying aspect of the store.
Golden Opportunities in Today's Market
Beyond coins, Ridgewood Coin also deals in bespoke engagement rings, offering lab-grown diamonds certified by the Gemological Institute of America (GIA). While these diamonds have no resale value, they provide an accessible option for many customers. And with gold prices soaring to $3,400 an ounce, people are flocking to Ridgewood Coin to capitalize on the market, selling everything from charm bracelets worth around $5,000.
The Ridgewood Coin Difference
What sets Ridgewood Coin apart? It's their commitment to community. Sklar isn't just a business owner; he's a neighbor. To ensure customers feel confident, Ridgewood Coin provides daily printouts detailing gold and silver prices, ensuring transparency. They're also one of the top rare coin dealers in the country, helping customers liquidate their assets for full value.
What’s the bottom line?
Repeat customers are key to business longevity, especially in a market as sensitive as precious metals. Transparency, community engagement, and a family touch can transform a simple coin shop into a local institution.
So, if you're ever in Ridgewood, NJ, swing by Ridgewood Coin at 17 Chestnut St. You might just strike gold, or at least find a friendly face and a fair deal. You never know what treasures you might uncover!
