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metamask can't import private key
Metamask supports importing private keys for Ethereum, Binance Smart Chain (BSC), Polygon, Avalanche, Celo, and Fantom Opera in uncompressed WIF, compressed WIF, and hex formats.
Nov 06, 2024 at 10:08 am
Metamask Can't Import Private Key: Troubleshooting Guide
1. Ensure Compatibility
Verify that the private key you are trying to import is compatible with Metamask. Metamask supports private keys for the following cryptocurrencies:
- Ethereum
- Binance Smart Chain (BSC)
- Polygon
- Avalanche
- Celo
- Fantom Opera
2. Check Private Key Format
Metamask currently supports importing private keys in the following formats:
- Uncompressed WIF: Starts with "5"
- Compressed WIF: Starts with "K" or "L"
- Hex: A 64-character hexadecimal string
3. Verify Private Key Correctness
Double-check that the private key is entered correctly and does not contain any leading or trailing spaces.
4. Confirm Network Selection
Ensure that Metamask is set to the correct network (e.g., Ethereum, BSC) corresponding to the private key you are importing.
5. Clear Cache and Cookies
Clearing your browser's cache and cookies can resolve certain issues related to private key import.
6. Update Metamask
Install the latest version of Metamask to ensure compatibility with the latest security updates and features.
7. Reset Metamask
As a last resort, consider resetting Metamask to its default settings. This will delete all existing accounts and transactions, so backup any important data beforehand.
Extended Troubleshooting
If the above steps do not resolve the issue, consider the following additional troubleshooting measures:
- Use a Different Browser: Try importing the private key using a different browser (e.g., Chrome, Firefox).
- Disable Browser Extensions: Deactivate any browser extensions that may interfere with Metamask or web3 functionality.
- Use Recovery Phrase: If you have the recovery phrase associated with the private key, use it to create a new wallet in Metamask instead of importing the private key directly.
- Contact Metamask Support: Reach out to Metamask's customer support team for further assistance and guidance.
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