how electrum wallet not connected

By checking the connection status through the Electrum website, users can determine if outages or maintenance are impacting connection issues.

Nov 02, 2024 at 10:16 am

Troubleshooting Electrum Wallet Connection Issues

Step 1: Check Internet Connectivity

• Ensure your device has a stable internet connection.
• Try connecting to a different Wi-Fi network or using a wired connection.

Step 2: Verify Server Status

• Go to the Electrum website: https://electrum.org
• Check the Server Status page for any reported outages or maintenance.

Step 3: Check Firewall and Antivirus Settings

• Temporarily disable your firewall and antivirus software to see if they are blocking Electrum's connection.
• If the connection issues resolve, re-enable your security software and adjust the settings to allow Electrum access.

Step 4: Update Electrum

• Download the latest version of Electrum from the official website.
• Install the update and restart Electrum.

Step 5: Delete and Reset Electrum

• Close Electrum and navigate to the configuration folder:

  • Windows: %APPDATA%\Electrum
  • Mac: ~/Library/Application Support/Electrum
  • Linux: ~/.electrum

• Delete the following files:

  • config
  • master_public_keys.dat
  • peers.dat
• Restart Electrum to recreate the configuration files.

Step 6: Change Network Type

• In Electrum, click "Tools" > "Network".
• Try switching to a different network type, such as "Mainnet" or "Testnet".
• Restart Electrum after making the change.

Step 7: Contact Support

• If none of the above steps resolve the issue, contact the Electrum support team.
• Provide a detailed description of the problem and any error messages you have encountered.