coinbase wallet not updating balance

Ensure stable internet connectivity for timely synchronization and balance updates in your Coinbase Wallet.

Oct 30, 2024 at 10:25 am

Troubleshooting Coinbase Wallet Balance Update Issues

1. Check Internet Connectivity

Ensure your device has a stable internet connection. A poor connection can interrupt the synchronization process, causing balance updates to lag.

2. Refresh the Wallet

• On the Coinbase Wallet app: Swipe down on the main screen to refresh.
• On the Coinbase.com website: Click "Receive" and wait for your balance to reload.

3. Unlink and Relink Your Bank Account

If your balance is not updating after transferring funds from your bank account, try unlinking and relinking the account.

• Unlink: Navigate to "Settings" > "Linked Accounts" and tap "Remove" next to your bank account.
• Relink: Go to "Linked Accounts" and tap "Add Bank Account." Follow the prompts to link your account again.

4. Clear Device Cache and Data

Cache issues can sometimes interfere with wallet functionality. Clear the cache and data for the Coinbase Wallet app.

• iOS: Go to "Settings" > "General" > "iPhone Storage" > "Coinbase Wallet" > "Offload App." Reinstall the app from the App Store.
• Android: Go to "Settings" > "Apps" > "Coinbase Wallet" > "Storage" > "Clear Cache" and "Clear Data."

5. Update the Coinbase Wallet App

Ensure you have the latest version of the Coinbase Wallet app installed. Updates often include bug fixes that resolve balance update issues.

6. Contact Coinbase Support

If you've tried all the above steps and your wallet balance is still not updating, contact Coinbase support for assistance.