How to verify your identity on Gemini?

Gemini requires identity verification to comply with KYC and AML regulations, enabling trading and withdrawals after submission of a photo ID, proof of address, and selfie.

Aug 04, 2025 at 07:00 pm

Understanding Identity Verification on Gemini

Identity verification on Gemini is a mandatory process required for all users who wish to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. This procedure ensures the platform maintains a secure and trustworthy environment. When you sign up for a Gemini account, you're not immediately able to trade or withdraw funds until your identity has been verified. The process involves submitting personal information and official documents to confirm your identity. Completing this step allows access to advanced features such as higher withdrawal limits, fiat currency deposits, and trading capabilities.

The verification system on Gemini uses automated checks combined with human review to validate user-submitted data. It's important to understand that your full legal name, date of birth, and residential address must match the documents you provide. Any discrepancies may lead to delays or rejection. Gemini supports users from many countries, but eligibility depends on local regulations. Before beginning, ensure you're in a supported jurisdiction and have the necessary documents ready.

Documents Required for Verification

To successfully verify your identity, you must prepare specific documents depending on your country of residence. In most cases, Gemini requires the following:

• A government-issued photo ID such as a passport, driver’s license, or national ID card
• Proof of address, which can include a recent utility bill, bank statement, or official government correspondence
• In some cases, a selfie holding your ID may be requested

Ensure that all documents are:

• Clear and legible, with no blur or glare
• Unedited and unaltered, with no modifications
• Current and not expired, especially for IDs
• Displaying the full document with all corners visible

If you're using a passport, make sure both the photo and information pages are included. For driver’s licenses, both the front and back must be submitted. The proof of address document must be dated within the last three months and include your full name and residential address matching your account details.

Step-by-Step Guide to Submitting Verification on the Gemini App

Verifying your identity through the Gemini mobile app is straightforward. Follow these steps carefully:

• Open the Gemini app and log into your account
• Tap on your profile icon or navigate to the "Verify Identity" section
• Select your country of residence and document type
• Use your phone’s camera to capture clear images of both sides of your ID
• Confirm the information displayed matches your ID exactly
• Upload a proof of address if prompted
• Take a live selfie as instructed by the app, ensuring your face is well-lit and fully visible
• Review all submissions and tap "Submit"

The app uses real-time image analysis to detect document authenticity and facial matching. Avoid wearing hats, sunglasses, or anything that obscures your face during the selfie step. If the system detects an issue, it will prompt you to retake the photo or resubmit documents.

Completing Verification via the Gemini Website

You can also verify your identity using the Gemini website on a desktop or mobile browser. The process is similar but with a slightly different interface:

• Log in to your Gemini account at www.gemini.com
• Click on "Verify Identity" from the dashboard or account settings
• Choose your nationality and ID type
• Upload high-resolution scans or photos of your government-issued ID
• Attach a proof of address document in PDF or image format
• Complete the facial verification step by allowing camera access and following on-screen prompts
• Confirm all details and click "Submit for Review"

Make sure your browser allows camera access and that you're using a stable internet connection. File size limits apply — typically under 10 MB per file. Accepted formats include JPG, PNG, and PDF. If your upload fails, check file size and format before retrying.

What Happens After Submission?

Once you’ve submitted your documents, Gemini begins the review process. Most verifications are completed within minutes to 24 hours, though some cases may take longer. During this time:

• You’ll see a status update in your account labeled "Under Review"
• Do not submit duplicate documents unless requested
• Monitor your email and app notifications for messages from Gemini support

If your submission is approved, you’ll receive a confirmation email and gain access to full account features. If it’s rejected, Gemini will specify the reason — common issues include:

• Blurry or cropped images
• Mismatched name or address between documents
• Expired ID
• Poor lighting in the facial verification photo

In case of rejection, correct the issue and resubmit. You may be asked to provide additional documentation or contact support for manual review.

Tips for a Successful Verification

To ensure a smooth and fast verification process, consider the following:

• Use a well-lit environment when taking photos of your ID and selfie
• Hold your ID flat and avoid shadows or reflections
• Ensure your face is centered and clearly visible in the selfie
• Double-check that all personal details entered match your ID exactly
• Avoid using screenshots or previously uploaded images — use live capture whenever possible
• Restart the app or clear your browser cache if you encounter technical issues

Using a modern smartphone with a high-resolution camera significantly improves success rates. If you're on a desktop, use a webcam with good clarity. Always verify that your submitted documents are in the correct language — non-English documents may require official translations.

Frequently Asked Questions

Why is my verification taking longer than 24 hours?

Extended processing times can occur due to high volume, document discrepancies, or the need for manual review. If it exceeds 48 hours, contact Gemini support with your case number.

Can I use a birth certificate as ID?

No. Gemini only accepts government-issued photo IDs such as passports, driver’s licenses, or national ID cards. Birth certificates are not sufficient.

Do I need to verify again if I upgrade my account tier?

Not usually. Once verified at the highest level, you retain access unless suspicious activity triggers a re-verification request.

What if my address has changed since my ID was issued?

You must provide a recent proof of address document that matches your current residence. The ID can have an old address as long as your name is consistent across documents.