How to update my personal information on Coinbase?

To update your Coinbase account information, log in to the official website or app, navigate to Settings, and edit your Profile details, including email, phone number, or legal name with necessary verification.

Jul 03, 2025 at 05:49 am

Accessing Your Coinbase Account Settings

To update your personal information on Coinbase, the first step is to log in to your account. Make sure you're using the official website or the mobile app, both of which provide full access to account settings. Once logged in, navigate to the settings section. On the web version, this can typically be found by clicking on your profile icon located in the top-right corner of the screen. In the mobile app, tap the menu icon (three horizontal lines) and then select Settings from the list.

Important: Always ensure that you are using a secure connection when accessing sensitive account settings. Avoid public Wi-Fi networks during this process.

Navigating the Profile Section

Once inside the Settings area, locate the Profile tab. This section contains all the personal details associated with your Coinbase account, including your full name, email address, phone number, and date of birth. These fields may vary slightly depending on your region and the level of verification completed.

Tip: If certain fields appear grayed out or uneditable, it may be due to verification requirements or restrictions based on your current account status.

• Click or tap on the field you wish to edit
• Enter the new information carefully
• Save the changes after confirming accuracy

Updating Email Address

Changing your email address on Coinbase requires additional verification steps for security reasons. After entering the new email, Coinbase will send a confirmation link to the updated address. You must click on this link to finalize the change.

Note: Until the new email is confirmed, the old one remains active for login purposes. Ensure you have access to both inboxes during the transition period.

• Edit the email field under the Profile section
• Confirm the change via the verification email sent to the new address
• Check spam or junk folder if the email does not arrive within a few minutes

Modifying Phone Number

If you need to update your phone number, go to the same Profile section and select the option to edit your phone number. After entering the new number, Coinbase will send a verification code via SMS. Input this code into the provided field to complete the update.

Warning: Do not discard your old SIM card or deactivate your previous number until the verification process is successfully completed.

• Edit the phone number field
• Receive and enter the verification code sent to the new number
• Save the updated information

Updating Legal Name and Government-Issued ID

For users looking to change their legal name, such as after marriage or a court-approved name change, additional documentation may be required. Coinbase verifies identity to comply with regulatory standards, so any change to your legal name must be supported by official documents like a government-issued ID or marriage certificate.

Requirement: You may need to submit scanned copies or photos of your identification documents through the verification portal.

• Go to the Profile section and attempt to edit your name
• If prompted, upload valid ID showing the updated name
• Submit for review and wait for confirmation from Coinbase support

Frequently Asked Questions

Q: Can I update my country of residence on Coinbase?

A: Yes, but changing your country may affect your account features and compliance requirements. You might need to re-verify your identity and adjust payment methods accordingly.

Q: What should I do if I encounter an error while updating my information?

A: Try clearing your browser cache or switching devices. If the issue persists, contact Coinbase Support directly through the Help Center.

Q: How long does it take for personal information updates to reflect on my account?

A: Most changes take effect immediately. However, changes involving identity verification or legal documents may require up to five business days for processing.

Q: Will updating my personal information affect my transaction history or crypto balances?

A: No, modifying personal data does not impact your transaction records or digital asset holdings. All historical data remains intact.