How do I register an OKX account and complete identity verification?

How to Register an OKX Account

1. Navigate to the official OKX website using a secure internet connection. Ensure that the URL is correct to avoid phishing sites.

2. Click on the 'Sign Up' button located at the top right corner of the homepage.
3. Enter your email address or phone number, create a strong password, and agree to the terms of service.
4. Complete the CAPTCHA verification to prove you are not a bot.
5. Confirm your registration by clicking the link sent to your email or entering the SMS code if using a phone number.

Setting Up Two-Factor Authentication (2FA)

1. After logging in for the first time, go to the security settings section under your account profile.

2. Select 'Enable Two-Factor Authentication' and choose either an authenticator app or SMS-based verification.
3. If using an authenticator app like Google Authenticator, scan the provided QR code.
4. Enter the generated six-digit code from the app into the designated field on OKX.
5. Store your recovery codes in a safe place in case you lose access to your 2FA device.

Completing Identity Verification (KYC)

1. Log in to your OKX account and navigate to the 'Identity Verification' section under the security tab.

2. Choose the appropriate verification level based on your trading needs—basic or advanced.
3. Provide your full legal name, date of birth, nationality, and residential address as shown on your government-issued ID.
4. Upload clear images of your identification document—passport, driver’s license, or national ID card.
5. Complete a live selfie holding your ID and follow on-screen prompts for facial recognition checks.

Processing Time and Verification Status

1. After submitting your documents, OKX typically processes identity verification within 30 minutes to 24 hours.

2. You will receive an email notification once your verification status changes.
3. Check your account dashboard regularly to monitor progress and respond promptly to any requests for additional information.
4. Approved users gain access to higher withdrawal limits, fiat deposits, and advanced trading features.
5. In case of rejection, review the feedback provided, correct any errors, and resubmit the required documents.

Frequently Asked Questions

What should I do if my ID upload fails?Ensure the file is clear, fully visible, and not expired. Avoid glare or shadows on the document. Try uploading JPEG or PNG files under the specified size limit.

Can I change my registered email after account creation?Yes, but only after completing identity verification. Go to account settings, verify ownership through 2FA, and follow the steps to update your email securely.

Why does OKX require facial verification?Facial verification ensures that the person submitting the ID matches the document owner, reducing fraud and complying with global anti-money laundering regulations.

Is it safe to submit personal documents on OKX?OKX uses advanced encryption and strict data protection protocols to safeguard user information. Documents are stored securely and never shared with third parties without consent.