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how to recover my kucoin account
To recover your KuCoin account, you must submit a ticket providing account information and government-issued ID, undergo identity verification, and reset your password via recovery email or link.
Oct 31, 2024 at 02:46 pm
How to Recover Your KuCoin Account
Step 1: Contact KuCoin Support
- Visit the KuCoin website and navigate to the "Support" section.
- Click on the "Submit a Ticket" option.
- Select the "Account" category and "Account Recovery" subcategory.
- Provide your account information, including your email address, username, and registered phone number.
- Briefly describe the issue you are facing and state that you would like to recover your account.
Step 2: Account Verification
- Once you submit the ticket, KuCoin Support will initiate the account verification process.
This will typically involve providing:
- A photo of your government-issued ID (e.g., passport, driver's license)
- A selfie holding your ID
- Additional documents as needed (e.g., proof of residence, transaction record)
Step 3: Identity Verification
- KuCoin will conduct an identity verification process to ensure that you are the rightful owner of the account.
- This may involve facial recognition, video verification, or other methods.
- Follow the instructions provided by the support team carefully to complete the verification successfully.
Step 4: Account Recovery
- Once your identity has been verified, KuCoin will typically provide you with a recovery email or reset link.
- Follow the instructions in the email or link to reset your password and regain access to your account.
Additional Tips:
- Keep your documents organized and ready to submit for a smoother verification process.
- Respond promptly to KuCoin Support's requests for information to expedite the recovery.
- Be patient as the account recovery process can take some time.
- If you have any difficulties with the recovery process, do not hesitate to contact KuCoin Support for assistance.
Disclaimer:info@kdj.com
The information provided is not trading advice. kdj.com does not assume any responsibility for any investments made based on the information provided in this article. Cryptocurrencies are highly volatile and it is highly recommended that you invest with caution after thorough research！
If you believe that the content used on this website infringes your copyright, please contact us immediately (info@kdj.com) and we will delete it promptly.
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