How to Pass Bybit KYC Verification Successfully?

Document Preparation Essentials

1. Upload only original, unaltered identity documents—passport, national ID card, or driver’s license—with all four corners fully visible and no glare or shadows obstructing text.

2. Ensure the document expiration date is at least six months away; expired or nearly expired IDs trigger automatic rejection.

3. Submit files in PDF format under 10MB; avoid screenshots or JPEGs unless explicitly accepted by the system interface.

4. For non-English documents, provide certified translations alongside the original—machine-translated versions are not recognized.

5. Use a high-resolution smartphone camera or scanner app like CamScanner to capture crisp, evenly lit images with sharp contrast on all characters.

Address Verification Requirements

1. Acceptable proofs include utility bills, bank statements, or official government correspondence issued within the last 90 days.

2. The name and residential address must match exactly with those entered during identity submission—any variance causes mismatch flags.

3. Documents showing P.O. boxes, virtual office addresses, or hostel accommodations are rejected without exception.

4. If your current residence differs from your ID-registered address, upload supplementary evidence such as a signed lease agreement or property deed.

5. Avoid redacting or highlighting portions of the file; cropped, blurred, or partially obscured documents fail AI validation instantly.

Biometric Authentication Protocol

1. Perform facial recognition in a well-lit room with no backlighting or strong overhead illumination causing facial shadows.

2. Remove eyewear, hats, scarves, or face coverings—even translucent masks disrupt liveness detection algorithms.

3. Maintain steady eye contact with the camera throughout the sequence; blinking or looking away mid-process interrupts verification.

4. Complete all required micro-movements—nodding, mouth opening, left/right gaze shifts—within the designated time window shown on screen.

5. If three consecutive attempts fail, the system routes your case to human reviewers; do not resubmit biometrics repeatedly within one hour.

Submission Environment & Device Settings

1. Disable all proxy tools, VPNs configured for restricted jurisdictions, or ad-blocking browser extensions before initiating KYC flow.

2. Use WiFi instead of mobile data; cellular networks often introduce latency that breaks real-time video streaming during face scan.

3. On desktop, ensure webcam permissions are granted exclusively to Bybit domain—not generic localhost or third-party tabs.

4. iOS users must switch Apple ID region to Taiwan or South Korea prior to downloading the official Bybit app from App Store.

5. Android APK installations require enabling “Install unknown apps” permission specifically for the browser used to download the file.

Common Rejection Triggers

1. Name field contains extra spaces, special characters, or inconsistent capitalization compared to ID document.

2. Upload includes watermarked templates, edited PDFs, or digitally enhanced photos masking original features.

3. Address proof displays non-residential usage indicators such as business registration numbers or corporate billing references.

4. Facial recognition detects dual faces, occlusion by hands, or simultaneous presence of another person in frame.

Frequently Asked Questions

Q: Can I use a birth certificate instead of a passport or national ID?Bybit does not accept birth certificates as primary identification; only government-issued photo IDs with machine-readable zones are valid.

Q: What happens if my ID shows a different surname due to marriage?You must submit both the ID and legal documentation proving the name change—such as a marriage certificate or court order—in the same upload session.

Q: Is there a way to track the status of manual review after biometric failure?Status updates appear only inside the KYC dashboard; email notifications are disabled for privacy reasons, and support tickets cannot accelerate processing timelines.

Q: Does Bybit store my uploaded documents on-chain?No documents are written to public blockchains; all KYC data resides in encrypted, permissioned databases compliant with GDPR and UAE DIFC regulatory frameworks.