How to fill in Upbit's deposit label (Memo)?

To ensure smooth transactions on Upbit, always use the correct Memo when depositing cryptocurrencies like XRP, XLM, and EOS, as it's crucial for crediting funds accurately.

Apr 17, 2025 at 05:00 pm

When using Upbit, one of the most important aspects of managing your cryptocurrency transactions is correctly filling out the deposit label, also known as the Memo. This guide will walk you through the steps and explain the importance of the deposit label to ensure your transactions are processed smoothly and securely.

Understanding the Importance of the Deposit Label

The deposit label, or Memo, is a unique identifier that accompanies your deposit transaction. It is crucial for ensuring that your funds are credited to the correct account on Upbit. Without the correct Memo, your deposit may be delayed or lost. Upbit requires a Memo for certain cryptocurrencies like XRP, XLM, and EOS, as these blockchains support multiple accounts within a single address.

How to Find Your Deposit Address and Memo on Upbit

To start the process of depositing cryptocurrency into your Upbit account, you need to find your deposit address and the corresponding Memo. Here’s how you can do it:

• Log into your Upbit account.
• Navigate to the "Wallet" section.
• Select the cryptocurrency you want to deposit.
• Click on "Deposit".
• You will see your deposit address and the Memo field. Make sure to copy both accurately.

Steps to Fill in the Deposit Label (Memo)

Once you have your deposit address and Memo, you need to fill in the Memo correctly when sending cryptocurrency to Upbit. Here are the steps to follow:

• Open your external wallet from which you will be sending the cryptocurrency.
• Select the option to send or transfer funds.
• Enter the Upbit deposit address in the recipient address field.
• Locate the Memo or Tag field in your external wallet. This field might be labeled differently depending on the wallet, but it is essential for the transaction.
• Enter the Memo you copied from Upbit into this field.
• Double-check both the address and the Memo to ensure they are correct.
• Confirm and send the transaction.

Common Mistakes to Avoid

Filling in the deposit label correctly is crucial, and there are several common mistakes that users should avoid:

• Not using a Memo when required: Some cryptocurrencies on Upbit require a Memo. Failing to include it can result in lost funds.
• Entering the wrong Memo: Even a small typo can cause your deposit to be misrouted.
• Mixing up the address and Memo: Ensure you are entering the correct information in the correct fields.
• Using an old or incorrect address: Always use the most recent deposit address provided by Upbit.

What to Do If You Enter the Wrong Memo

If you realize you have entered the wrong Memo after sending the transaction, it is important to act quickly:

• Contact Upbit support immediately. Provide them with the transaction details, including the correct and incorrect Memos.
• Do not send another transaction with the correct Memo, as this could complicate the situation further.
• Wait for Upbit’s response. They will guide you on the next steps to recover your funds.

Verifying Your Deposit on Upbit

After sending your cryptocurrency to Upbit, you should verify that the deposit has been credited to your account:

• Return to the "Wallet" section on Upbit.
• Check the transaction history for the cryptocurrency you deposited.
• Look for the transaction with the correct Memo and ensure the amount matches what you sent.
• If the deposit is not reflected, wait for the blockchain confirmation time and then contact Upbit support if necessary.

Frequently Asked Questions

Q: Can I reuse the same Memo for multiple deposits?

A: No, you should use a new Memo for each deposit. Upbit generates a unique Memo for each transaction to ensure accurate tracking and crediting of funds.

Q: What happens if I send a cryptocurrency to Upbit without a Memo when it is required?

A: If you send a cryptocurrency that requires a Memo without including it, your funds may be lost or delayed. It is crucial to always include the Memo when required.

Q: How long does it take for a deposit to be credited to my Upbit account?

A: The time it takes for a deposit to be credited depends on the blockchain confirmation time of the cryptocurrency you are depositing. Typically, it can take anywhere from a few minutes to several hours.

Q: Can I change the Memo after sending the transaction?

A: No, once a transaction is sent, the Memo cannot be changed. If you enter the wrong Memo, you should contact Upbit support immediately for assistance.