how to delete your kraken account

To permanently close your Kraken account, contact support with your account details and follow the email confirmation instructions to verify your decision.

Oct 28, 2024 at 08:05 am

How to Delete Your Kraken Account

Step 1: Contact Kraken Support

To initiate the account deletion process, reach out to Kraken Support and express your request. You can contact support through the following channels:

• Email: support@kraken.com
• Live Chat: Accessible from the Kraken website

Step 2: Provide Account Details

When contacting support, be sure to provide the following account details:

• Your Kraken username
• Your email address registered with Kraken
• Your date of birth
• A clear statement of your intention to permanently close your account

Step 3: Confirm Account Closure

Once you have provided the necessary information, Kraken will send you an email confirmation requesting that you verify your decision to close your account. Follow the instructions in the email to confirm your request.

Step 4: Withdrawal of Funds

Before your account can be closed, you must withdraw all remaining funds. Kraken will provide instructions on how to withdraw your funds to a personal bank account or cryptocurrency wallet.

Step 5: Account Deactivation

After your funds have been successfully withdrawn, Kraken will deactivate your account and remove all personal information associated with it. You will no longer be able to access your account or its history.

Note:

• The account deletion process may take several days, depending on the volume of requests.
• If you have any open orders or deposits, you will be required to cancel them before your account can be closed.
• Reopening a closed account is not possible, and all account history will be permanently deleted.