How to delete or deactivate a Binance account? (Account Settings)

Account Deactivation Process

1. Log in to your Binance account using verified credentials and complete any active two-factor authentication steps.

2. Navigate to the top-right corner of the dashboard, click on your profile icon, and select Security Settings from the dropdown menu.

3. Scroll down to the bottom of the Security Settings page and locate the section labeled Account Deactivation.

4. Click the Deactivate Account button and confirm your intention by entering your current password and completing the CAPTCHA challenge.

5. Binance will send a final confirmation email to your registered address; you must click the link within 24 hours to finalize deactivation.

Prerequisites Before Deactivation

1. Ensure all open orders, margin positions, futures contracts, and staking assets have been fully settled or withdrawn.

2. Withdraw all remaining balances—including cryptocurrencies, BUSD, USDT, and fiat deposits—to external wallets or bank accounts.

3. Cancel all active API keys, third-party integrations, and recurring subscription plans linked to the account.

4. Resolve any pending identity verification disputes or security alerts flagged by Binance’s risk engine.

5. Disable all active devices under Device Management to prevent unauthorized re-access attempts.

Irreversibility and Data Retention

1. Once confirmed, account deactivation is permanent and cannot be undone through self-service tools or standard support channels.

2. Binance retains certain transaction logs, KYC documents, and IP metadata for regulatory compliance, even after deactivation.

3. Email notifications, trade history exports, and withdrawal receipts remain accessible only until the final deactivation timestamp.

4. All referral links, affiliate earnings, and sub-account associations are severed immediately upon completion.

5. The associated email address and phone number may not be reused for new account registration for a minimum of 90 days.

Support Escalation Pathways

1. If the deactivation button does not appear, verify that your account has no unresolved security holds or recent login anomalies.

2. Contact Binance Support via the official Help Center while logged in—submit a ticket under Account Closure Request with full name and UID.

3. Attach screenshots showing zero balances, closed positions, and completed device removal as evidence of eligibility.

4. Avoid using social media or community forums to request deactivation; such requests are not processed by official teams.

5. Response time for manual review typically ranges between 72 and 120 business hours depending on verification load.

Frequently Asked Questions

Q: Can I reactivate my Binance account after deactivation?A: No. Reactivation is technically prohibited. Users must create a new account with fresh KYC documentation and separate credentials.

Q: Will my Binance Smart Chain wallet address stop functioning after deactivation?A: No. Wallet addresses remain valid and operational. Deactivation affects only exchange access—not blockchain-level address ownership or transaction capability.

Q: What happens to NFTs stored in my Binance NFT marketplace account?A: All NFTs must be transferred out before deactivation. Unmoved NFTs become inaccessible once the account is deactivated and cannot be recovered.

Q: Does deactivating my account cancel my Binance Launchpool or Launchpad participations?A: Yes. Any ongoing or future allocations tied to the deactivated account are automatically forfeited without compensation or rollover.