How to complete KYC identity verification on Upbit?

Understanding KYC Requirements on Upbit

1. Know Your Customer (KYC) protocols are mandatory for all users registering on Upbit, one of South Korea’s largest cryptocurrency exchanges. These procedures help prevent fraud, money laundering, and unauthorized access. To complete identity verification, users must provide accurate personal details that match official government-issued documents.

2. The process is integrated directly into the Upbit mobile and web applications. When a new account is created, the system automatically prompts users to begin verification before allowing full access to deposit, trade, or withdraw functions. Without completing KYC, trading limits remain restricted.

3. Supported identification includes national ID cards, passports, and driver’s licenses, depending on the user’s country of residence. South Korean residents typically use their resident registration number and national ID, while international users may submit a passport along with proof of address.

4. Facial recognition is part of the verification sequence. After uploading identification documents, users are asked to take a live selfie. This image is compared to the photo on the submitted ID to confirm authenticity and ensure the person registering is the legitimate owner of the documents.

Step-by-Step Verification Process

1. Launch the Upbit app or visit the official website and log in to your account. Navigate to the “Verification” or “Identity Verification” section found under the security settings menu.

2. Select your country and the type of identification document you will be using. Follow the on-screen instructions to upload clear images of both the front and back of your ID. Ensure all text and security features are fully visible and not obstructed.

3. Complete the facial verification step by allowing camera access. Hold your face within the frame and follow prompts such as blinking or turning slightly. The system analyzes biometric data in real time.

4. Submit additional information if requested, such as a utility bill or bank statement for address confirmation. This is more common for non-Korean residents or high-tier verification levels.

5. Wait for processing. Most verifications are completed within 24 hours. Users receive a notification via email or in-app message once the status changes to “Verified.”

Common Issues and How to Resolve Them

1. Blurry or incomplete document uploads often lead to rejection. Always use a well-lit environment and ensure all edges of the ID are visible. Avoid glare or shadows that obscure text.

2. Mismatched names between the account registration and ID can halt verification. Double-check spelling, including middle names or initials, to ensure consistency. Even minor discrepancies may trigger manual review delays.

3. Some users report failed facial recognition due to outdated reference photos. If your ID photo is significantly different from your current appearance, consider updating your identification before attempting verification.

4. Internet connectivity issues during the selfie capture can interrupt the process. A stable connection is required to transmit biometric data securely. Retry the step when network conditions improve.

5. In cases of repeated failure, contact Upbit support through the help center. Include your user ID and screenshots of error messages to expedite resolution.

Frequently Asked Questions

What documents are accepted for international users?Upbit accepts passports for foreign nationals. Proof of residency, such as a recent utility bill or lease agreement, may also be required to confirm location.

Is there a fee for completing KYC on Upbit?No, Upbit does not charge any fees for identity verification. Beware of phishing sites claiming otherwise.

How long does KYC approval take?Most submissions are processed within 24 hours. During peak periods or for complex cases, it may take up to three business days.

Can I change my verified name after submission?Name changes are not permitted post-verification for security reasons. If legal name changes have occurred, users must contact customer support with official documentation.