How to factory reset a Ledger device?

A factory reset on a Ledger device restores it to its original state, removing all data but keeping the recovery phrase intact.

Jul 10, 2025 at 04:14 pm

What is a Factory Reset on a Ledger Device?

A factory reset on a Ledger device refers to the process of restoring the hardware wallet to its original, out-of-the-box state. This operation removes all user data, including installed apps, private keys, and custom settings. It is typically performed when a user wants to sell, gift, or troubleshoot their device. Performing a factory reset ensures that no sensitive information remains on the device after the procedure.

It is important to note that a factory reset does not delete the recovery phrase associated with any cryptocurrency accounts. Users must securely store this 12- or 24-word phrase separately before initiating the reset.

Why Would You Perform a Factory Reset?

There are several reasons why a user might want to perform a factory reset on a Ledger device:

• Selling or transferring ownership of the device
• Troubleshooting software issues, such as app crashes or firmware errors
• Removing personal data for privacy or security reasons
• Starting fresh after experimenting with multiple cryptocurrencies

Before proceeding, users should be aware that a factory reset cannot be undone without reconfiguring the device from scratch. Therefore, ensuring that all necessary backups are in place is crucial.

Preparing for a Factory Reset

Before performing a factory reset, users must take specific precautions to avoid losing access to funds:

• Back up your recovery phrase: The recovery phrase is essential for restoring access to your cryptocurrency wallets after resetting the device.
• Ensure the device is fully charged: A low battery during the reset process could lead to complications.
• Disconnect from third-party applications: Close any open connections via Ledger Live or other wallet services.
• Confirm you do not have any pending transactions: Ensure all transfers are complete and confirmed on the blockchain.

Failure to follow these steps may result in permanent loss of funds or an unstable device state.

How to Factory Reset a Ledger Nano S or Nano X

To perform a factory reset on a Ledger Nano S or Nano X, follow these detailed steps:

• Power off the device by holding the button until the screen turns off
• Press and hold both buttons simultaneously while reconnecting the device to your computer via USB
• Keep holding the buttons until the Ledger logo appears on the screen
• Release the buttons once the logo appears
• Wait for the device to boot into recovery mode
• Follow the on-screen instructions within the Ledger Live application to confirm the reset

This method forces the device into a special mode where it allows a full reset of all stored data and settings.

Using the Ledger Live Application to Reset

The Ledger Live application provides a more user-friendly way to perform a factory reset:

• Connect your Ledger device to your computer using a USB cable
• Open the Ledger Live application
• Navigate to the Manager tab
• Scroll down and click on the "Factory reset" option
• Confirm the action by following the prompts on your device and computer
• Wait for the process to complete, which may take a few minutes

This method is particularly useful for users who prefer interacting through software rather than physical button combinations.

Post-Reset Setup and Configuration

After completing the factory reset, the Ledger device will function like new. To begin using it again:

• Set up a new PIN code
• Generate or restore a wallet using the recovery phrase
• Reinstall desired cryptocurrency apps through the Ledger Live Manager
• Verify that all balances and transaction histories are correctly restored

Users who intend to reuse the device should ensure that all apps are updated and compatible with the current firmware version.

Frequently Asked Questions (FAQs)

Can I recover my funds after a factory reset?

Yes, as long as you have your recovery phrase, you can restore access to your funds by setting up the device again and entering the phrase during the initialization process.

Will a factory reset remove my PIN?

Yes, a factory reset deletes all device settings, including the PIN code. After the reset, you will need to set up a new PIN when initializing the device.

Is it possible to reverse a factory reset?

No, a factory reset is irreversible. Once completed, all data stored on the device is permanently erased unless backed up externally.

Does a factory reset affect the firmware version?

No, a factory reset does not downgrade or upgrade the firmware. The device retains the most recent firmware version unless manually updated afterward.