How to open a Bitget contract cooling-off period

How to Open a Bitget Contract Cooling-Off Period

Step 1: Log In to Your Bitget Account

• Visit the Bitget official website (www.bitget.com) and click "Log In" on the top right corner.
• Enter your email address or mobile number and password, then click "Log In."

Step 2: Navigate to the Cooling-Off Period Settings

• Click on your user profile icon (avatar) on the top right corner of the homepage.
• Select "Settings" from the drop-down menu.
• In the settings menu, click on "API Management."

Step 3: Open the Cooling-Off Period

• Under "API Management," find the "Suspend API Access" section.
• Click on the "Suspend" button to open the cooling-off period.

Step 4: Confirm the Suspension

• A pop-up window will appear asking for confirmation to suspend API access.
• Read the warning message carefully and ensure you understand the implications of suspending API access.
• If you wish to proceed, click on the "Suspend" button to confirm the action.

Step 5: Set the Cooling-Off Period Duration

• After confirming the suspension, you can set the duration of the cooling-off period.
• Bitget offers three options: 12 hours, 24 hours, or 48 hours.
• Select the desired duration from the drop-down menu.

Step 6: Click "Suspend" to Activate the Cooling-Off Period

• Once you have selected the cooling-off period duration, click on the "Suspend" button to activate it.
• Your API access will be suspended for the specified duration, and you will not be able to access your Bitget contract trading account through any API key.

Frequently Asked Questions1. What is the purpose of a cooling-off period?

A cooling-off period is a voluntary measure implemented by Bitget to encourage responsible trading and prevent impulsive actions. It provides users with time to reflect on their trading strategies and make informed decisions before resuming trading.

2. How long will my API access be suspended during the cooling-off period?

The duration of the cooling-off period depends on the option you select when activating it. Bitget offers 12-hour, 24-hour, or 48-hour cooling-off periods.

3. Can I cancel the cooling-off period once it is activated?

No, once the cooling-off period is activated, it cannot be canceled. You must wait for the specified duration to elapse before you can resume API trading.

4. Will I lose any funds or open positions during the cooling-off period?

No, your funds and open positions will not be affected by the cooling-off period. However, you will not be able to execute any new trades or close existing positions during this time.

5. What if I need to cancel any API keys before the cooling-off period expires?

If you need to cancel any API keys during the cooling-off period, you can do so manually by following the steps outlined in the "How to Manage API Keys on Bitget" support article.