How to find my UID on the OKX app?

On OKX, your UID is a unique, unchangeable identifier that helps securely track account activity and support requests.

Jul 14, 2025 at 08:56 pm

Understanding What a UID Is on OKX

In the context of cryptocurrency platforms, a UID (User Identification Number) is a unique identifier assigned to each user upon registration. On OKX, this number helps distinguish one account from another and plays a critical role in internal tracking, customer support, and transaction verification. Unlike usernames or email addresses, which can sometimes be changed or duplicated, the UID remains constant throughout the lifecycle of the account.

The UID is especially important when contacting support, making large transfers, or verifying identity during KYC (Know Your Customer) processes. It ensures that any action taken within the platform is tied directly to your specific account, adding an extra layer of security and accuracy.

Where to Locate the UID in the OKX App Interface

To find your UID on the OKX app, you need to navigate through the settings section of your profile. Here’s how to do it step by step:

• Open the OKX mobile application and log into your account.
• Tap on the profile icon located at the bottom right corner of the screen.
• Scroll down until you see the "About" or "Advanced Settings" option and tap on it.
• Look for a section labeled "Account Information" or "User Details."
• Within this section, you should see a field labeled "UID" or "User ID."

It's important to note that the exact location may vary slightly depending on the version of the app and whether you're using an iOS or Android device. However, the UID is typically found under account or privacy-related sections.

Why You Might Need Your UID and When to Use It

There are several scenarios where knowing your UID on OKX becomes essential. One common situation is when submitting support tickets—especially for issues related to withdrawals, deposits, or account verification. Support teams often request the UID to quickly locate your account and resolve issues efficiently.

Another instance is when engaging in high-volume trading or participating in promotions. Some events or trading competitions require users to submit their UIDs to qualify or receive rewards. Additionally, if you're involved in affiliate marketing or referral programs linked to OKX, your UID may be necessary to track performance and distribute commissions.

For institutional users or those managing multiple accounts, the UID serves as a reference point when coordinating with OKX's business development team or compliance officers.

Differences Between UID, API Keys, and Wallet Addresses

Many users confuse UIDs with API keys or wallet addresses, but they serve different functions. A UID is solely for identification purposes within the OKX ecosystem. It does not grant access to your funds or allow third parties to perform actions on your behalf.

An API key, on the other hand, is used to connect external applications or bots to your OKX account. These keys come with permissions that you set and can be revoked at any time. They are sensitive pieces of information and should never be shared publicly.

A wallet address is what you share with others to receive cryptocurrency. Each blockchain network has its own set of addresses, and these change depending on the asset and chain you're using. The UID does not replace or represent any of these addresses.

Therefore, while all three identifiers are important, they have distinct roles and should be treated accordingly.

Security Considerations When Handling Your UID

Although your UID on OKX is not sensitive like a password or private key, it's still wise to treat it with caution. Since it uniquely identifies your account, sharing it publicly could potentially expose you to targeted phishing attempts or scams.

Avoid posting your UID on public forums, social media, or untrusted websites. If someone asks for your UID without a clear reason, verify their legitimacy before proceeding. Always confirm whether the request comes from an official OKX representative or a trusted service.

If you suspect that your UID has been compromised, contact OKX support immediately and consider monitoring your account for unusual activity. While the UID alone cannot be used to access your funds, it may be part of a broader attack vector if paired with other leaked information.

Troubleshooting: What to Do If You Can’t Find Your UID

If you're unable to locate your UID on the OKX app, there are several steps you can take to resolve the issue:

• Ensure that your app is updated to the latest version, as older versions may have different layouts or missing features.
• Try logging out and back into your account to refresh the interface.
• Clear the cache or reinstall the app if navigation seems sluggish or incomplete.
• Reach out to OKX customer support via the app or official website, providing any required verification details to retrieve your UID.

Sometimes, UI changes or technical glitches may temporarily hide certain information. In such cases, restarting the app or checking on a different device can help uncover hidden fields like the UID.

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Frequently Asked Questions

Q: Can I change my UID on OKX?

No, your UID on OKX is permanent and cannot be changed. It is assigned when you first create your account and remains fixed for the lifetime of that account.

Q: Is the UID the same across all OKX platforms?

Yes, whether you're using the mobile app, web platform, or API, your UID remains consistent across all interfaces. This ensures seamless integration and account recognition.

Q: Does OKX display the UID in email communications?

Typically, OKX does not include your UID in standard email notifications, but it may appear in support correspondence or account verification emails. You can also check your account settings online to view it.

Q: Can someone hack my account using just my UID?

No, your UID alone cannot be used to gain unauthorized access to your OKX account. Hacking would require additional credentials such as your password, 2FA code, or recovery phrases.