can't send usdt from trust wallet

2024/10/17 15:00

Unable to Withdraw USDT from Trust Wallet: Troubleshooting Guide

1. Verify the Network Connection

Ensure that your device is connected to a stable internet connection. If your connection is intermittent or unstable, the transaction may fail.

2. Confirm the Receiving Address

Check if the USDT receiving address you entered is correct. Incorrect addresses will result in irreversible loss of funds.

3. Check the Minimum Withdrawal Limit

Trust Wallet imposes a minimum withdrawal limit of 10 USDT. If your withdrawal amount is below this limit, your transaction will not be processed.

4. Verify Gas Fees

Withdrawing USDT requires gas fees to facilitate the transaction on the blockchain. Ensure you have sufficient Binance Smart Chain (BSC) or Ethereum (ETH) in your wallet to cover these fees.

5. Disable Pop-Up Blocker

Some browser or device settings may block Trust Wallet pop-ups. Disable the pop-up blocker to allow Trust Wallet to display the confirmation screen.

6. Clear Cache and Cookies

Clearing the cache and cookies can sometimes resolve withdrawal issues. Navigate to your browser or device settings to clear these temporary data.

7. Reset the Trust Wallet App

Resetting the Trust Wallet app can resolve minor glitches that may prevent withdrawals. However, this action will clear your dApp history and custom token configurations, so proceed with caution.

8. Contact Customer Support

If the above troubleshooting steps fail to resolve the issue, contact Trust Wallet customer support team through their official channels. Provide detailed information about the transaction attempt and screenshots as necessary.