can't swap bitcoin coinbase wallet

Verifying account status, updating the app, checking wallet compatibility, and ensuring address validity are crucial troubleshooting steps for resolving issues with Bitcoin swapping on Coinbase Wallet.

Nov 03, 2024 at 09:32 am

Can't Swap Bitcoin on Coinbase Wallet: Step-by-Step Troubleshooting Guide

Step 1: Verify Account Status

Ensure that your Coinbase account is in good standing, without any restrictions or holds.

Step 2: Check for Updates

Make sure the Coinbase Wallet app is updated to the latest version. Install any pending updates from the App Store or Google Play Store.

Step 3: Confirm Wallet Compatibility

Not all tokens and coins are supported by the Coinbase Wallet for swapping. Check if the assets you are trying to swap are included in the list of supported assets on Coinbase Wallet.

Step 4: Check Address Validity

Verify that the recipient address you are using is valid and supports the asset you are sending. Double-check the address to ensure accuracy.

Step 5: Ensure Sufficient Balance

Make sure you have enough balance in both the sending and receiving assets to cover the swap transaction and any associated fees.

Step 6: Configure Gas Fees

Depending on the blockchain, you may need to configure the gas fees for the swap transaction. Adjust the gas fees to optimize the cost and speed of the swap.

Step 7: Check Network Connectivity

Ensure that your device has a stable internet connection. A poor connection can cause the swap transaction to fail or experience delays.

Step 8: Contact Coinbase Support

If you have tried all the above steps and still cannot swap Bitcoin on Coinbase Wallet, contact Coinbase customer support. Explain the issue and provide them with relevant details to help troubleshoot the problem.