metamask does not show balance

To resolve issues with MetaMask not displaying the correct balance, follow these steps: Refresh MetaMask, ensure blockchain sync, reset MetaMask if necessary, check pending transactions, verify network connection, update MetaMask, or contact MetaMask support.

Nov 18, 2024 at 08:16 am

Troubleshooting: MetaMask Not Showing Balance

MetaMask is a popular cryptocurrency wallet that allows users to manage their digital assets, including ETH and ERC-20 tokens. While it is a reliable tool, it is not uncommon to encounter issues such as the wallet not displaying the correct balance. Here are some steps to address this problem:

1. Refresh MetaMask:

• Click the "Refresh" icon in the top-right corner of the MetaMask interface.
• This will reload the blockchain data and update your balance.

2. Ensure Blockchain Sync:

• Check the status bar at the bottom of the MetaMask interface.
• If it says "Syncing" or "Behind," you need to wait for the blockchain to fully sync before your balance will be accurate.

3. Reset MetaMask:

• Open MetaMask's settings.
• Click "Advanced" and then scroll down to "Reset Account."
• Follow the on-screen instructions to reset your MetaMask account.
• Once reset, your balance should be displayed correctly.

4. Check for Pending Transactions:

• Pending transactions can delay the display of your updated balance.
• Click the "Activity" tab and check if there are any pending transactions.
• Wait for these transactions to confirm before your balance reflects the true value.

5. Check Network Connection:

• Ensure that your internet connection is stable.
• Try switching networks to see if it resolves the issue.
• Click on the network name in the top-right corner and select a different network, such as Ethereum Mainnet or Ropsten Test Network.

6. Update MetaMask:

• Check if there is an available MetaMask update.
• Go to the MetaMask website or open the app store to see if an update is available.
• Install the latest version and see if the balance issue persists.

7. Contact MetaMask Support:

• If none of the above steps resolve the issue, contact MetaMask support.
• Visit their website or email support@metamask.io.