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2.81%
metamask does not show balance
To resolve issues with MetaMask not displaying the correct balance, follow these steps: Refresh MetaMask, ensure blockchain sync, reset MetaMask if necessary, check pending transactions, verify network connection, update MetaMask, or contact MetaMask support.
Nov 18, 2024 at 08:16 am
Troubleshooting: MetaMask Not Showing Balance
MetaMask is a popular cryptocurrency wallet that allows users to manage their digital assets, including ETH and ERC-20 tokens. While it is a reliable tool, it is not uncommon to encounter issues such as the wallet not displaying the correct balance. Here are some steps to address this problem:
1. Refresh MetaMask:
- Click the "Refresh" icon in the top-right corner of the MetaMask interface.
- This will reload the blockchain data and update your balance.
2. Ensure Blockchain Sync:
- Check the status bar at the bottom of the MetaMask interface.
- If it says "Syncing" or "Behind," you need to wait for the blockchain to fully sync before your balance will be accurate.
3. Reset MetaMask:
- Open MetaMask's settings.
- Click "Advanced" and then scroll down to "Reset Account."
- Follow the on-screen instructions to reset your MetaMask account.
- Once reset, your balance should be displayed correctly.
4. Check for Pending Transactions:
- Pending transactions can delay the display of your updated balance.
- Click the "Activity" tab and check if there are any pending transactions.
- Wait for these transactions to confirm before your balance reflects the true value.
5. Check Network Connection:
- Ensure that your internet connection is stable.
- Try switching networks to see if it resolves the issue.
- Click on the network name in the top-right corner and select a different network, such as Ethereum Mainnet or Ropsten Test Network.
6. Update MetaMask:
- Check if there is an available MetaMask update.
- Go to the MetaMask website or open the app store to see if an update is available.
- Install the latest version and see if the balance issue persists.
7. Contact MetaMask Support:
- If none of the above steps resolve the issue, contact MetaMask support.
- Visit their website or email support@metamask.io.
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