can't confirm transaction metamask ledger

Ensure compatibility by updating your Ledger device's firmware, verifying MetaMask compatibility, and disabling browser extensions that may interfere with transactions.

Nov 03, 2024 at 05:14 am

Troubleshooting: Unable to Confirm Transaction on MetaMask with Ledger

Step 1: Ensure Compatibility

• Verify that your Ledger device is updated to the latest firmware version.
• Ensure your MetaMask version is compatible with your Ledger model.

Step 2: Disable Browser Extensions

• Some browser extensions, such as ad blockers, can interfere with MetaMask transactions.
• Disable all unnecessary extensions and try the transaction again.

Step 3: Check Ledger Address

• Confirm that the Ledger address displayed on MetaMask matches the one on your Ledger device.
• If they don't match, try reconnecting your Ledger to MetaMask.

Step 4: Update Ledger Manager

• Ensure the Ledger Manager app on your computer is updated.
• Updating the manager can resolve software conflicts that may hinder transactions.

Step 5: Reset Ledger Device

• If the issue persists, try resetting your Ledger device.
• Resetting clears any temporary errors that may be affecting the transaction confirmation process.

Step 6: Contact Support

• If the above steps do not resolve the issue, contact MetaMask or Ledger support.
• Provide detailed information about the error message, device models, and steps taken to troubleshoot.