How to return Dubai OKX handling fee

To return an OKX Dubai handling fee, contact OKX customer support, provide proof of payment, wait for verification, and expect a refund within a few business days.

Oct 21, 2024 at 10:00 pm

How to Return Dubai OKX Handling Fee

Step 1: Contact OKX Customer Support

• Open the OKX website or app.
• Click on "Help" in the top right corner.
• Select "Live Chat" to connect with a customer support agent.

Step 2: Explain the Situation

• Briefly explain that you made a handling fee payment by mistake for a Dubai transaction.
• Provide the transaction ID or payment details.
• Request that the fee be returned.

Step 3: Provide Proof of Payment

• If requested by the customer support agent, provide a screenshot or statement showing the handling fee payment.

Step 4: Wait for Verification

• The customer support agent will verify the information you provided.
• You will be notified of the result via live chat or email.

Step 5: Fee Refund

• If your request is approved, the handling fee will be refunded to your OKX account.
• The refund may take a few business days to process.

Tips:

• Be polite and respectful when contacting customer support.
• Provide all necessary information clearly and accurately.
• Keep a record of your correspondence with customer support for reference.