How to reset 2FA on Binance

Binance requires identity verification to reset 2FA, ensuring account security during the process.

Jul 08, 2025 at 01:01 pm

Understanding the Need for 2FA Reset on Binance

Two-factor authentication (2FA) is a crucial security layer that protects your Binance account from unauthorized access. However, situations may arise where you lose access to your 2FA device or application. This could be due to a lost phone, app malfunction, or changing devices. When such issues occur, resetting your 2FA settings becomes necessary. Binance has a structured process in place to help users regain control over their accounts securely.

Preparing for the 2FA Reset Process

Before initiating the reset, ensure you have the following ready:

• Your registered email address
• Phone number linked to the Binance account
• Any identity verification documents (such as government-issued ID)
• If available, any backup codes you saved when initially setting up 2FA

These items are essential because Binance requires identity verification to prevent malicious actors from taking over your account. Without proper documentation, the reset process may be delayed or denied.

Initiating the 2FA Reset via Binance Support

To begin the 2FA reset, follow these steps:

• Visit the Binance Support Center and log into your account
• Navigate to the Security section
• Look for the option labeled "I can't access my two-factor authentication"
• Click on it to open a support ticket

Once the ticket is opened, you will be prompted to provide information verifying your ownership of the account. This includes uploading a copy of your government-issued ID, answering security questions, and possibly providing additional documentation if requested.

Verification and Identity Confirmation

After submitting your request, Binance’s support team will review your case. During this phase:

• You may receive emails requesting additional proof of identity
• Be prepared to submit clear scans or photos of your ID documents
• Ensure all text is legible and not cropped
• Respond promptly to avoid delays

This step is critical because Binance must confirm that the person requesting the 2FA reset is indeed the legitimate account holder. Failure to provide accurate and timely responses can prolong the verification process or result in denial of the request.

Completing the 2FA Reset and Re-enabling Security Features

Once your identity is confirmed, Binance will disable the existing 2FA settings on your account. At this point, you can log in without 2FA and re-enable it using a new device or method. It is strongly recommended to immediately set up a new 2FA method, such as Google Authenticator or SMS-based authentication.

To do this:

• Go to the Security Settings page
• Choose either Authenticator App or SMS Authentication
• Follow the setup instructions carefully
• Save the backup codes provided by Binance in a secure location

Re-enabling 2FA ensures your account remains protected after the reset process.

Frequently Asked Questions

Q: Can I reset 2FA on Binance without ID verification?

A: No, Binance requires identity verification to reset 2FA. This is a mandatory step to protect your account from unauthorized access.

Q: How long does the 2FA reset process take on Binance?

A: The duration varies depending on how quickly you respond to verification requests. On average, it takes 1–5 business days once all required documents are submitted.

Q: What should I do if I didn’t receive a response from Binance support after submitting the 2FA reset request?

A: Check your spam folder first. If you still haven’t received a reply, consider resubmitting the request or contacting Binance through other support channels like live chat or social media.

Q: Is there an automated way to reset 2FA on Binance?

A: Currently, Binance does not offer an automated process for resetting 2FA. All requests must go through the support team to verify account ownership and ensure security.