How long does it take for the merchant to respond to the application for Dubai OKX

Merchants should anticipate a response to their Dubai OKX application within 7-10 business days, with slightly longer timeframes during peak application periods or with complex regulatory requirements.

Oct 22, 2024 at 01:12 am

Timeframe for Merchant Response to Dubai OKX Application

Step 1: Application Submission

Once a merchant submits an application to become a Dubai OKX merchant, they will receive an acknowledgment email.

Step 2: Application Review

OKX will review the merchant's application, including business details, financial information, and regulatory compliance. The review process typically takes within 3-5 business days.

Step 3: Decision Notification

After reviewing the application, OKX will send the merchant an email with the decision. It can take an additional 1-2 business days for the merchant to receive the notification.

Step 4: Merchant Onboarding

If the application is approved, OKX will provide the merchant with detailed onboarding instructions. This usually includes setting up payment gateway, integrating APIs, and completing the know-your-customer (KYC) process.

Total Timeframe:

The total timeframe from application submission to merchant response can vary based on the complexity of the application and the volume of applications being processed. Typically, merchants can expect to hear back from OKX within 7-10 business days, subject to the following factors:

• Peak Season: During periods of high application volume, the review process may take longer.
• Completeness of Application: The more complete and accurate the application, the faster it will be reviewed.
• Regulatory Requirements: Applications requiring additional regulatory clearance may take additional time to process.

Additional Notes:

• Merchants can contact OKX support at [support email address] if they have any questions or experience delays in the response time.
• OKX reserves the right to approve or reject any merchant application at its discretion.