What to do if Dubai OKX withdrawal triggers risk control

To mitigate risk control triggers during OKX withdrawals in Dubai, promptly check withdrawal status and contact support for urgent needs while providing supporting documents for verification if requested.

Oct 24, 2024 at 12:32 am

What to Do if Dubai OKX Withdrawal Triggers Risk Control

1. Check Your Withdrawal Status

If your OKX withdrawal in Dubai triggers risk control, the first step is to check the status of your withdrawal. You can do this by logging into your OKX account and navigating to the "Withdrawals" page. Here, you can view the status of all your pending withdrawals.

2. If your withdrawal is still pending, you will need to wait until the risk control team reviews your withdrawal and approves it. This may take several hours or even days.

3. If you are in urgent need of your funds, you can contact the OKX support team and request them to escalate your withdrawal request.

4. Take Note of the Common Reasons for Withdrawal Risk Control

Some of the common reasons why OKX may trigger risk control on a withdrawal include:

• Withdrawing a large amount of funds
• Withdrawing funds to a new or unfamiliar address
• Withdrawing funds to a high-risk country
• Withdrawing funds after making a large deposit
• Suspicious activity on your account

5. Provide Supporting Documents

If you are asked to provide supporting documents, please do so promptly. The supporting documents may include:

• Proof of identity
• Proof of address
• Proof of income
• Explanation of the source of the funds you are withdrawing

6. Be Patient If you have to wait.

Once the risk control team has reviewed your withdrawal request, they will either approve it or deny it. If you are denied, you will need to contact the OKX support team to find out why.

7. If You Are Denied

If you are denied, you may need to provide additional information or documents. You may also need to wait a period of time before you can re-submit your withdrawal request.

8. Contact OKX Support If you need assistance, please contact the OKX support team. They can help you to troubleshoot your withdrawal issue and provide you with the necessary support.