How to delete a MEXC account? (Account Deactivation)

Accessing the Account Deactivation Interface

1. Launch the MEXC mobile application and log in using your registered credentials.

2. Tap the “My” icon located at the bottom-right corner of the screen to enter the personal dashboard.

3. Select the gear-shaped “Settings” button in the top-right corner to open the configuration menu.

4. Scroll down and locate the “Account & Security” section, then tap to enter.

5. Within this section, find and tap the “Deactivate Account” option—some interface versions may label it as “Close Account” or “Delete Account”.

Reviewing Critical Deactivation Warnings

1. A system pop-up will display mandatory notices regarding irreversible data loss, including permanent deletion of all transaction records, asset history, KYC documents, and personal profile metadata.

2. The platform explicitly states that reactivation is impossible; users must register a completely new account with fresh contact details and identity verification if they wish to return.

3. Any outstanding financial obligations—such as unpaid margin debt, unliquidated futures positions, pending withdrawal fees, or unsettled P2P trade disputes—will block submission until fully resolved.

4. The system verifies real-time asset balances across spot, derivatives, fiat, and staking modules before allowing progression to the next step.

5. Users are required to manually withdraw all digital assets to external wallets prior to confirmation, as internal balances cannot be migrated post-deactivation.

Executing the Final Confirmation Sequence

1. After verifying zero balances and clearing all active orders, the user must re-enter their current login password into the designated field.

2. A six-digit SMS code sent to the registered mobile number must be entered precisely within 120 seconds.

3. A checkbox labeled “I understand that this action is permanent and irreversible” must be actively selected.

4. Upon tapping “Confirm Deactivation”, the interface displays a timestamped receipt ID and confirms initiation of the 72-hour processing window.

5. All API keys linked to the account are automatically invalidated at the moment of submission, even if previously configured for third-party trading bots or analytics dashboards.

Post-Submission Verification Steps

1. Within five minutes of confirmation, the user receives an email titled “MEXC Account Deactivation Initiated” containing the request ID and scheduled completion date.

2. Logging back in during the 72-hour window results in a locked-state banner stating “Account Under Termination Review”, disabling all trading, deposit, and withdrawal functions.

3. The “My Assets” page continues displaying historical balances in read-only mode but hides wallet addresses and deposit QR codes.

4. Attempting to access the “API Management” section returns a 403 error, confirming immediate revocation of all credential-based integrations.

5. After successful deactivation, any attempt to log in with the former credentials triggers a redirect to the registration page with no recovery pathway.

Frequently Asked Questions

Q1. Can I recover my MEXC UID or referral link after deactivation? No. The UID is permanently retired from the database. Referral links tied to the deactivated account cease generating commission upon termination.

Q2. Does deactivating my MEXC account affect my wallet address ownership on-chain? No. Blockchain wallet addresses remain under your cryptographic control. Deactivation only severs exchange-level access—not private key authority.

Q3. Will my completed KYC verification status transfer to a newly registered MEXC account? No. Each registration requires independent identity verification. Previous KYC submissions are purged and cannot be reused.

Q4. Are sub-accounts or API sub-users automatically terminated when the main account is deactivated? Yes. All subordinate entities—including sub-accounts, API sub-keys, and delegated permissions—are erased concurrently with the parent account’s finalization.