How to close a Binance account? (Account closure)

Understanding Binance Account Closure Requirements

1. Users must complete all pending withdrawals before initiating closure. Any remaining balance in spot, futures, or margin wallets triggers automatic rejection of the request.

2. Two-factor authentication must remain active until the final step. Disabling Google Authenticator or SMS verification halts the process immediately.

3. Identity verification status must be fully approved. Accounts flagged for incomplete KYC or suspicious document submission cannot proceed to termination.

4. No open margin positions, futures contracts, or staking subscriptions may exist. Active BNB staking or Launchpool commitments require manual unstaking at least 24 hours prior.

5. Trading activity must cease for a minimum of 72 hours. Recent deposits, trades, or API key usage invalidate eligibility during the review window.

Navigating the Official Closure Interface

1. Log in via desktop browser only—mobile app access disables the “Close Account” option entirely.

2. Navigate to Settings > Account > Security > Close Account. The button appears grayed out if any prerequisite remains unmet.

3. Enter the registered email address twice. A six-digit code sent exclusively to that inbox must be input within 10 minutes.

4. Confirm full understanding of irreversible consequences by checking two mandatory boxes: one acknowledging permanent loss of access and another confirming zero remaining assets.

5. Click “Submit Request”. A final confirmation screen displays the exact UTC timestamp of initiation and states the 14-day mandatory cooling period.

Handling Post-Submission Verification Steps

1. An automated voice call delivers a numeric code to the primary phone number on file. Failure to enter it within 90 seconds cancels the queue.

2. Upload a clear, unedited photo of a government-issued ID held beside a handwritten note stating “Binance Account Closure – [Current Date]”.

3. Respond to an email containing three security questions derived from historical login locations, device fingerprints, and trade timestamps.

4. Wait for a system-generated PDF titled “Closure Confirmation Receipt” issued exactly 14 days after submission—no earlier, no later.

5. Receive a final SMS with the phrase “CLOSURE_FINALIZED” followed by a 12-character alphanumeric string valid for 60 minutes.

Recovering Access During the Cooling Period

1. Visit the “Account Recovery Portal” using the same credentials and initiate reversal before the 14th day ends.

2. Submit a notarized affidavit declaring voluntary withdrawal of closure intent, signed in presence of a licensed notary.

3. Provide proof of recent deposit activity—bank statement line item or crypto transaction hash showing funds moved into the account post-submission.

4. Complete a live video identity check where facial biometrics are matched against original KYC submissions.

5. Await manual review by Binance’s Trust & Safety team; average response time is 72 business hours.

Frequently Asked Questions

Q: Can I close my account if I have an active referral program balance?Yes, but the balance must be withdrawn manually before submission. Unclaimed referral rewards vanish permanently upon closure confirmation.

Q: Does closing my account delete all API keys automatically?Yes. All API keys linked to the account are purged at the moment the closure request enters final review—no exceptions or exports permitted.

Q: What happens to my Binance NFT wallet after closure?The NFT wallet is frozen immediately upon submission. Ownership records remain on-chain, but trading, transferring, or viewing functionality ceases irreversibly.

Q: Is there a fee for account closure?No fee applies. However, any outstanding negative balances from leveraged positions or failed margin calls must be settled before the process advances beyond step one.