How to change email address on KuCoin? (Account profile)

Accessing Account Security Settings

1. Log in to your KuCoin account using your current credentials and complete any active two-factor authentication prompts.

2. Navigate to the top-right corner of the KuCoin interface and click on your profile icon.

3. Select “Security Center” from the dropdown menu to enter the dedicated security management dashboard.

4. Scroll down to locate the “Email Address” section, which displays your currently registered email in masked format.

5. Click the “Change” button adjacent to the displayed email address to initiate the update flow.

Verification Requirements for Email Modification

1. KuCoin mandates identity verification before allowing email changes on accounts with certain activity levels or withdrawal history.

2. If your account is flagged for enhanced due diligence, you must complete KYC Level 2 verification, including submission of government-issued ID and a live selfie.

3. Accounts with active futures positions, margin debt, or staking contracts may require position liquidation or contract termination prior to email modification.

4. The system checks for recent login anomalies; if suspicious access patterns are detected, additional SMS or hardware token confirmation is enforced.

5. You must have access to both the old email inbox and the new email inbox simultaneously during the transition window.

Two-Step Confirmation Process

1. After entering the new email address, KuCoin sends a six-digit verification code to the old email address.

2. Input the received code into the designated field and click “Next” to proceed.

3. A second verification email containing a unique link is dispatched to the new email address.

4. Open the new inbox, locate the KuCoin email, and click the embedded activation link within ten minutes.

5. Upon successful link validation, the system displays a confirmation banner stating “Email updated successfully”.

Post-Update Security Implications

1. All existing API keys associated with the account are automatically revoked after email change completion.

2. Withdrawal whitelists are cleared and require reconfiguration under the new email’s security context.

3. Two-factor authentication settings remain intact, but recovery codes must be regenerated and downloaded again.

4. Login sessions across all devices are terminated immediately, forcing re-authentication with updated credentials.

5. Transaction history remains fully accessible, but audit logs now reflect the new email as the primary contact identifier.

Frequently Asked Questions

Q: Can I change my KuCoin email if I no longer have access to the old email?A: No. KuCoin requires control over the original email to initiate the change. Users in this situation must contact KuCoin Support with verified identity documents and a signed request letter.

Q: Does changing my email affect my trading API keys?A: Yes. All previously generated API keys are invalidated immediately upon successful email update to prevent unauthorized usage.

Q: Is there a cooldown period between email changes?A: Yes. KuCoin enforces a 72-hour waiting period after each email modification before another change request can be submitted.

Q: Will my KuCoin referral code remain valid after email update?A: Yes. Referral codes are tied to the user ID, not the email address, and retain full functionality post-update.