How to cancel Gate.io's unfulfilled orders? Operation steps

Cancelling unfulfilled orders on Gate.io is easy: log in, navigate to 'Open Orders', click 'Cancel' next to the order, and verify its removal from the list.

Apr 29, 2025 at 03:28 am

Cancelling unfulfilled orders on Gate.io is a straightforward process that can be completed in a few simple steps. Whether you are looking to manage your trading strategy or simply clear out old orders, understanding how to cancel these orders is essential for any user on the platform. This article will guide you through the process of cancelling unfulfilled orders on Gate.io, ensuring you can manage your trading activities efficiently.

Accessing Your Gate.io Account

Before you can cancel any orders, you need to log into your Gate.io account. Ensure that you have your username and password ready. If you use two-factor authentication (2FA), you will need to have your authentication device at hand.

• Visit the Gate.io website and click on the "Log In" button located at the top right corner of the page.
• Enter your username and password. If you have enabled 2FA, enter the code generated by your authentication app.
• Click on "Log In" to access your account.

Navigating to the Order Section

Once logged in, you need to navigate to the section where your orders are listed. This is typically found under the trading interface.

• Click on the "Spot Trading" tab if you are dealing with spot orders. If you are dealing with futures, click on the "Futures Trading" tab.
• Select the trading pair for which you placed the order. For example, if you placed an order for BTC/USDT, select this pair.
• Navigate to the "Open Orders" section. This is usually found on the right side of the trading interface.

Identifying Unfulfilled Orders

In the "Open Orders" section, you will see a list of all your current orders that have not been fulfilled. These are the orders you can cancel.

• Look for the order you wish to cancel. You can identify it by the trading pair, the order type (e.g., limit, market), and the price and quantity you specified.
• Check the status of the order to ensure it is still open and unfulfilled. The status should indicate "Open" or "Pending".

Cancelling the Order

Once you have identified the unfulfilled order you want to cancel, follow these steps to cancel it:

• Locate the "Cancel" button next to the order you wish to cancel. This button is usually represented by an "X" or the word "Cancel".
• Click on the "Cancel" button. A confirmation dialog may appear asking you to confirm the cancellation.
• Confirm the cancellation if prompted. The order should now be removed from the "Open Orders" list and moved to the "Order History" section.

Verifying the Cancellation

After cancelling the order, it is important to verify that the cancellation was successful.

• Return to the "Open Orders" section and ensure that the order you cancelled is no longer listed.
• Check the "Order History" section to confirm that the order now appears as "Cancelled". This section can usually be found near the "Open Orders" section.

Cancelling Multiple Orders

If you have multiple unfulfilled orders that you wish to cancel, you can do so in bulk to save time.

• Select the checkbox next to each order you wish to cancel. Some platforms allow you to select all orders at once with a "Select All" option.
• Click on the "Cancel Selected" button, which is usually located at the top or bottom of the list of orders.
• Confirm the cancellation of all selected orders if prompted. The orders should now be removed from the "Open Orders" list and moved to the "Order History" section.

Using the Mobile App

If you prefer to use the Gate.io mobile app, the process of cancelling unfulfilled orders is similar but adapted to the mobile interface.

• Open the Gate.io app on your mobile device and log in if you are not already logged in.
• Navigate to the "Spot Trading" or "Futures Trading" section, depending on the type of order you wish to cancel.
• Select the trading pair and go to the "Open Orders" section.
• Find the order you want to cancel and tap on the "Cancel" button next to it.
• Confirm the cancellation if prompted. The order should now be removed from the "Open Orders" list.

Troubleshooting Common Issues

Sometimes, you may encounter issues when trying to cancel an order. Here are some common problems and their solutions:

• Order not cancelling: If the order does not cancel immediately, it may be due to high trading volume or network congestion. Wait a few moments and try again.
• Error messages: If you receive an error message, check your internet connection and ensure you are logged into your account correctly. If the issue persists, contact Gate.io customer support for assistance.
• Order partially filled: If an order is partially filled, you can still cancel the remaining unfilled portion. Follow the same steps as outlined above to cancel the remaining order.

Frequently Asked Questions

Q: Can I cancel an order that has been partially filled?

A: Yes, you can cancel the unfilled portion of an order that has been partially filled. Follow the same steps to cancel the remaining order.

Q: How long does it take for an order to be cancelled?

A: The cancellation of an order is usually instantaneous, but it may take a few moments during times of high trading volume or network congestion.

Q: What happens to the funds after I cancel an order?

A: After cancelling an order, the funds that were allocated to that order will be returned to your available balance, ready for you to use for new orders or withdrawals.

Q: Can I cancel orders placed through the API?

A: Yes, you can cancel orders placed through the API by using the appropriate API command. Refer to Gate.io's API documentation for the specific command and syntax.