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Web3不仅仅是另一个流行语。它正在重塑企业如何与客户互动。

2025/05/12 21:00

Web3不仅仅是另一个流行语。它正在重塑企业如何与客户互动。在一个稀缺和信任的世界中

Web3不仅仅是另一个流行语。它正在重塑企业如何与客户互动。

Web3 isn't just another buzzword. It's a new way of thinking that's changing how businesses interact with customers. In a world where attention is scarcer than ever and trust is fragile, brands need stronger, smarter ways to build real relationships. That's where Web3 comes in—not as a trend, but as a game-changer.

Web3不仅仅是另一个流行语。这是一种改变企业与客户互动的新思维方式。在这个世界比以往任何时候都更稀少并且信任是脆弱的世界中,品牌需要更强大,更聪明的方式来建立真实的关系。这就是Web3的来源,而不是趋势,而是改变游戏规则的趋势。

Approaches like NFT loyalty programs are already showing what happens when digital assets get tied to real-world value. They're not gimmicks. They're the beginning of a new approach to engagement where ownership, transparency, and personalization meet. Let's break down what this means, why it matters, and how you can actually use it to stay ahead.

NFT忠诚度计划之类的方法已经显示在数字资产与现实世界价值息息相关时会发生什么。他们不是头。它们是一种新的参与方法的开始,所有权,透明度和个性化相遇。让我们分解这意味着什么,为什么它很重要,以及如何实际使用它来保持领先地位。

Traditional customer engagement feels like shouting into a void. Brands post, customers scroll, maybe click. Then what? Metrics go up, sure. But loyalty? That's a different story.

传统的客户参与感觉就像大喊大叫。品牌帖子,客户滚动,也许点击。那呢?当然,指标上升。但是忠诚?那是一个不同的故事。

Web3 flips that. It doesn't just aim for attention—it invites participation. Blockchain-based systems allow customers to become part of the brand journey. Not just as buyers, but as co-creators. Communities around tokens and DAOs aren't theoretical—they're real, and they're growing. Engagement is no longer a one-way street. Now, users have a stake, sometimes literally.

Web3翻转了。它不仅是为了引起注意,还邀请参与。基于区块链的系统使客户能够成为品牌旅程的一部分。不仅是买家,还是作为共同创造者。代币和Daos周围的社区不是理论上的,它们是真实的,而且它们正在成长。订婚不再是单向街道。现在,用户有股份,有时从字面上看。

That doesn't mean burning your current strategy. It means weaving in new layers. Think: tokenized rewards instead of generic discounts. Verified ownership instead of usernames in a CRM. Reputation systems that build over time, stored on-chain. This stuff is sticky in the best way.

这并不意味着烧毁您当前的策略。这意味着编织新层。想想:象征性的奖励而不是通用折扣。验证的所有权而不是CRM中的用户名。随着时间的推移建立的声誉系统,存储在链上。这些东西以最好的方式很粘。

We live in a world where data leaks, fake followers, and short-term engagement plague brands. But Web3 tools bring in something rare: trust through ownership. When users own something—a digital badge, a collectible, a membership token—they stick around longer. It's not psychology. It's proven behavior.

我们生活在一个数据泄漏,虚假关注者和短期参与瘟疫品牌的世界中。但是Web3工具带来了一些罕见的东西:通过所有权信任。当用户拥有某物时(一个数字徽章,一个可收藏,会员令牌),它们会持续更长的时间。这不是心理学。这是经过验证的行为。

This is where Web3 loyalty programs shine. Instead of points that expire or sit forgotten, users receive assets that carry value. They can trade them, display them, even monetize them. That freedom changes how they perceive your brand. It's not just what you give—it's what they get to keep.

这是Web3忠诚度计划闪耀的地方。用户无需积分到期或遗忘的积分,而是收到具有价值的资产。他们可以交易它们,展示它们,甚至可以使它们获利。自由改变了他们对您的品牌的看法。这不仅仅是您给出的东西,而是他们要保留的东西。

And transparency? It's baked in. Every transaction, every reward, every interaction is traceable. No black box metrics. Just open, verifiable data.

和透明度?它被烘烤了。每笔交易,每一次奖励,每一次互动都是可以追溯的。没有黑匣子指标。只需打开,可验证的数据即可。

There's no single recipe. But several tools stand out as practical, not experimental. Here's what brands are leaning into now:

没有单一的食谱。但是几种工具脱颖而出,而不是实验性。这是品牌现在倾向于的:

You don't need to use all of these. But even one can add serious depth to your engagement playbook.

您无需使用所有这些。但是,即使是一个人也可以为您的订婚剧本增添深度。

Web3 might feel overwhelming. But you don't need a dev team or a crypto war chest to start. Begin with intention. Pick one initiative and build from there.

Web3可能会感到压倒性。但是您不需要开发团队或加密战争箱就开始了。从意图开始。选择一个主动权并从那里建立。

Start Here:

从这里开始:

To bring it all home, let's run through how brands are already doing this. These aren't hypotheticals. They're live, successful examples of Web3 tools in action.

为了将其全部带回家,让我们探讨品牌已经做到这一点。这些不是假设。它们是实时的,成功的Web3工具示例。

1. Retail: From Points to Tokens

1。零售:从点到令牌

A sneaker brand swapped their old rewards system for NFT drops. Each purchase came with a collectible. Those NFTs gave early access to new drops, invites to pop-up events, and resale value. Engagement soared.

运动鞋品牌将其旧的奖励系统换成NFT滴。每次购买都带有收藏品。这些NFT可以尽早获得新滴,邀请参加弹出事件并转售价值。订婚飙升。

2. Media: Access Control via NFTs

2。媒体:通过NFTS访问控制

A digital magazine began issuing NFT subscriptions. Only token holders could read premium articles, join Discord AMAs, or vote on future content. Subscribers didn't just consume—they curated.

一本数字杂志开始发行NFT订阅。只有令牌持有人可以阅读高级文章,加入Discord Amas或对未来内容进行投票。订户不仅消费了 - 他们策划了。

3. Hospitality: VIP Clubs with Real Perks

3。款待:带有真实特权的VIP俱乐部

A boutique hotel launched a token-gated loyalty program. NFT holders got priority booking, room upgrades, and partner perks. The tokens themselves became a status symbol among travelers.

一家精品酒店启动了代币门控忠诚度计划。 NFT持有人获得了优先预订,房间升级和合作伙伴的特权。令牌本身成为旅行者中的地位象征。

These cases show it's not about technology for its own sake. It's about creating better, richer experiences.

这些案例表明,这与技术无关。这是关于创造更好,更丰富的体验。

Before jumping headfirst, take a breath. Web3 isn't magic. It's a toolset—powerful when used right, messy when done wrong. Avoid the common traps.

首先跳动之前,请屏住呼吸。 Web3不是魔术。这是一种工具集 - 正确使用时,有能力,做错了时凌乱。避免常见的陷阱。

When you lead with value, Web3 doesn't feel foreign. It feels inevitable.

当您以价值领先时,Web3不会感到外国。感觉不可避免。

Here's a fast-track list to get your Web3 engagement strategy rolling. Use it as a sanity check before going live:

这是一个快速轨道列表,可以使您的Web3参与策略滚动。上线之前,将其用作理智检查:

Each step builds momentum. The clearer your foundation, the easier it gets to adapt and grow.

每个步骤都建立动力。您的基础越清晰,适应和成长就越容易。

Web3 tools won't replace human connection. But they amplify it. They add permanence, portability, and personalization to your customer interactions. The brands that embrace these tools now aren't jumping on a trend—they're investing in long-term relationships. And in a world where attention is fleeting, loyalty is earned—not assumed.

Web3工具将无法取代人类连接。但是他们放大了它。它们为您的客户互动增加了永久性,便携性和个性化。拥抱这些工具的品牌现在并没有越来越趋势 - 他们投资了长期关系。在一个转瞬即逝的世界中,忠诚度得不到。

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