SaaS、非人類身份和用戶真實性：風險的新時代

探索 SaaS 生態系統中非人類身份 (NHI) 不斷上升的風險，以及動態安全平台如何幫助維護用戶的真實性。

SaaS ecosystems are evolving, and not all users are human. AI assistants, automation bots, and API tokens are now common, introducing new risks related to non-human identities (NHIs) and user authenticity. Let's dive into it!

SaaS 生態系統正在不斷發展，但並非所有用戶都是人類。人工智能助手、自動化機器人和 API 代幣現在很常見，帶來了與非人類身份 (NHIs) 和用戶真實性相關的新風險。讓我們深入了解一下吧！

The Rise of Non-Human Identities in SaaS

SaaS 中非人類身份的興起

As SaaS platforms expand, non-human identities (NHIs) like AI assistants and automation bots are increasingly prevalent. These entities often have significant access privileges, sometimes exceeding those of human users. This rise introduces a new class of risk: unmonitored, long-lived, and often misunderstood access.

隨著 SaaS 平台的擴展，人工智能助手和自動化機器人等非人類身份 (NHI) 越來越普遍。這些實體通常具有重要的訪問權限，有時甚至超過人類用戶的訪問權限。這種增長帶來了一種新的風險：不受監控、長期存在且經常被誤解的訪問。

Data Breaches Involving NHIs

涉及 NHI 的數據洩露

The risks of unmanaged NHIs aren't theoretical. Attackers have already targeted these identities in high-profile breaches. For example:

不受管理的國民健康保險的風險並不是理論上的。攻擊者已經在備受矚目的違規事件中瞄準了這些身份。例如：

• Salesloft/Drift OAuth Token Breach (2025): Hackers stole OAuth tokens, accessing Salesforce CRM data at hundreds of organizations.
• New York Times GitHub Token Leak (2024): An exposed GitHub API token granted access to 270 GB of internal source code and data.
• Cloudflare Atlassian Compromise (2023): Attackers used an overlooked API token to access Cloudflare's Atlassian suite, bypassing password resets.

How Dynamic SaaS Security Platforms Can Help

動態 SaaS 安全平台如何提供幫助

Addressing NHI challenges requires rethinking traditional security. Dynamic SaaS Security Platforms offer a solution by adapting to the complex web of SaaS apps and identities.

應對 NHI 挑戰需要重新思考傳統安全。動態 SaaS 安全平台通過適應複雜的 SaaS 應用程序和身份網絡來提供解決方案。

Unified Visibility of All Identities

所有身份的統一可見性

Security teams need real-time visibility into all NHIs in their SaaS stack, including third-party app connections and API tokens. Mapping these identities and their access permissions helps illuminate hidden risks.

安全團隊需要實時了解 SaaS 堆棧中的所有 NHI，包括第三方應用程序連接和 API 令牌。映射這些身份及其訪問權限有助於揭示隱藏的風險。

Least Privilege Enforcement

最小特權執行

Dynamic SaaS security tools analyze NHI permissions and usage to flag overly permissive access. Enforcing least privilege ensures integrations only access necessary data, reducing the impact of potential breaches.

動態 SaaS 安全工具分析 NHI 權限和使用情況，以標記過度寬鬆的訪問。強制執行最小權限可確保集成僅訪問必要的數據，從而減少潛在違規的影響。

Continuous Anomaly Monitoring

持續異常監控

Platforms monitor identity behaviors, establishing baselines and flagging deviations. Anomalous activities, such as unusual data access, are instantly detected.

平台監控身份行為，建立基線並標記偏差。立即檢測到異常活動，例如異常數據訪問。

Remediation and Rotation

補救和輪換

Dynamic platforms automate response actions upon detecting high-risk events. They can revoke tokens, disable app integrations, or quarantine accounts, and also automate credential rotation.

動態平台在檢測到高風險事件時自動執行響應操作。他們可以撤銷令牌、禁用應用程序集成或隔離帳戶，還可以自動進行憑證輪換。

The Future of Enterprise SaaS with AI Agents

企業 SaaS 與 AI 代理的未來

Looking ahead, AI agents are set to reshape enterprise SaaS. Aaron Levie, co-founder and CEO of Box, envisions a hybrid future where SaaS provides the backbone and AI agents act as intelligent co-pilots.

展望未來，人工智能代理將重塑企業 SaaS。 Box 聯合創始人兼首席執行官 Aaron Levie 設想了一個混合的未來，其中 SaaS 提供骨幹，AI 代理充當智能副駕駛。

Levie emphasizes the importance of deterministic systems for mission-critical operations. He suggests a separation where core workflows remain in structured SaaS environments, while AI agents provide intelligent assistance.

Levie 強調了確定性系統對於關鍵任務操作的重要性。他建議進行分離，核心工作流程保留在結構化的 SaaS 環境中，而人工智能代理則提供智能幫助。

Business Model Transformation

商業模式轉型

The rise of AI agents necessitates a shift from per-seat licensing to consumption-based pricing. Companies will pay for actual usage, data processed, or tasks completed by AI agents, reflecting the increased number of automated entities.

人工智能代理的興起需要從按席位許可轉向基於消費的定價。公司將為人工智能代理的實際使用、處理的數據或完成的任務付費，這反映了自動化實體數量的增加。

Seizing the Platform Shift

抓住平台轉變

This transformation presents a unique opportunity for startups to build solutions from the ground up with an agent-first mindset. By creating infrastructure and applications that redefine how work gets done, startups can capitalize on this platform shift.

這種轉變為初創公司提供了一個獨特的機會，可以以代理優先的心態從頭開始構建解決方案。通過創建重新定義工作完成方式的基礎設施和應用程序，初創公司可以利用這一平台轉變。

Conclusion: Secure Your SaaS, Humans, and Beyond

結論：保護您的 SaaS、人員及其他安全

The future of SaaS involves a blend of human and non-human identities. Securing these ecosystems requires dynamic security platforms that offer visibility, enforce least privilege, and continuously monitor for anomalies.

SaaS 的未來涉及人類和非人類身份的融合。保護這些生態系統需要動態安全平台來提供可見性、強制執行最低權限並持續監控異常情況。

So, next time you're sipping your morning coffee, remember: it's not just about securing your human users anymore. Keep those bots in check, and your SaaS environment will thank you for it!

因此，下次您早上喝咖啡時，請記住：這不再只是保護人類用戶的安全。控制住這些機器人，您的 SaaS 環境將會感謝您！