QR code technology is an increasingly popular sign-in method among Bank of America's corporate and commercial clients.

The number of business clients using QR sign-in to access the bank's digital banking platform, CashPro, increased by 60% in 2024

The number of business clients using a QR code sign-in to access the bank’s digital banking platform, CashPro, increased by 60% in 2024, Bank of America said in a Tuesday (May 20) statement. The bank introduced the QR sign-in in 2022.

"Nearly every business client uses CashPro as the 'front door' through which they view and take action on their Bank of America accounts, and we want that entry point to be as seamless and secure as possible," said Jennifer Sanctis, head of CashPro App and Personalized Technologies in Global Payments Solutions at Bank of America.

"With the introduction of QR sign-in, we're able to further enhance the client experience and provide an even more secure way for them to access the platform."

More than 40,000 business clients around the world use CashPro to manage their treasury, trade and credit operations and perform self-service requests, according to the statement.

With QR sign-in, they can sign in by using their mobile phone to scan the QR code that appears on the computer screen and sign in using biometrics, the bank explained. Clients with multifactor authentication can use the CashPro App to access a mobile token that is integrated into the sign-in flow.

Because this sign-in experience does not require users to remember the CashPro password and does not require them to carry a physical token, it eliminates two key pain points associated with traditional login processes, the release said.

One client who uses Bank of America's QR sign-in, Karen Davis, head of treasury and trade finance for oil and gas at Glencore, said the process makes it easy to sign into CashPro.

"I use the mobile token security that's built into the process, so I don't need to worry about carrying around a physical token," Davis said.

"It's a seamless experience that works well on both my mobile and desktop devices."

At the end of 2023, more than half of Bank of America's corporate and commercial clients had signed into CashPro using a QR code at least once, and the number of clients using the technology continues to grow in 2024, the release said.