How to see token icons in Trust Wallet? Why are some logos missing?

Understanding Token Icon Display Mechanisms

1. Trust Wallet retrieves token icons from its internal asset database, which is maintained and updated by the Trust Wallet team.

2. When a user adds a custom token via contract address, the wallet attempts to match it against known assets using chain-specific identifiers like Ethereum ERC-20 or BSC BEP-20 standards.

3. Icons are not fetched in real time from decentralized sources; instead, they rely on pre-approved metadata stored in Trust Wallet’s GitHub repository.

4. The wallet does not pull logos directly from token websites, IPFS links, or third-party APIs during normal operation.

5. If a token has never been submitted to or accepted by Trust Wallet’s asset registry, no icon appears—even if the token is fully functional and tradable.

Token Submission and Approval Process

1. Developers or community members can submit logo and metadata requests through the official Trust Wallet Assets GitHub repository.

2. Each submission must include a valid SVG or PNG file (max 256x256 pixels), a correctly formatted info.json file, and proof of token ownership or authorization.

3. Trust Wallet’s moderation team reviews submissions for authenticity, branding consistency, and compliance with naming conventions.

4. Approved assets are merged into the main branch and become visible in subsequent wallet updates—typically after 3–10 business days.

5. Rejected submissions often lack verifiable contract ownership or contain misleading information about token utility or governance.

Chain-Specific Icon Limitations

1. Ethereum-based tokens benefit from broader coverage due to higher historical submission volume and community participation.

2. Tokens deployed on newer chains like Arbitrum, Base, or Linea may remain unlisted until their ecosystem gains sufficient adoption and verification activity.

3. Solana SPL tokens face additional hurdles because Trust Wallet’s Solana integration relies on separate metadata indexing logic that does not auto-resolve token symbols from on-chain programs.

4. Cross-chain wrapped assets—such as wBTC on Polygon or renBTC on Avalanche—often inherit logos from their native chain versions but may display blank icons if mappings are incomplete.

5. Some BEP-20 tokens on BSC appear without icons because their contract addresses were added before Trust Wallet implemented stricter logo validation rules in late 2022.

Caching and Sync Behavior

1. Trust Wallet caches token metadata locally to reduce load times and dependency on network availability.

2. Users who recently added a newly approved token might still see a placeholder icon until the app performs a background metadata sync.

3. Manual cache clearing—via Settings > Security & Privacy > Clear Cache—can force a fresh fetch of updated asset data.

4. Outdated app versions may reference deprecated metadata endpoints, leading to missing icons even for long-standing tokens.

5. Network congestion or regional CDN failures occasionally delay propagation of newly merged logo assets across all device regions.

Frequently Asked Questions

Q: Can I manually add a token icon to my Trust Wallet?A: No. Users cannot override or inject custom icons. Only officially merged assets from the Trust Wallet Assets repository appear in the interface.

Q: Why does my token show an icon on MetaMask but not in Trust Wallet?A: MetaMask pulls token logos from multiple decentralized sources including CoinGecko API and community-maintained lists, while Trust Wallet uses a single centralized, curated database.

Q: Does having no icon mean the token is unsafe or fake?A: Not necessarily. Many legitimate tokens—especially new or niche projects—lack icons simply because they haven’t completed the submission process.

Q: Are token icons stored on-chain?A: Almost never. On-chain storage of logos is impractical due to size constraints and gas costs. Most tokens do not embed image data in their smart contracts.