Why can't I swap tokens in my Phantom wallet?

If your Phantom wallet token swap fails, check for insufficient SOL balance, unsupported tokens, network issues, or incorrect slippage settings to resolve the problem.

Jul 04, 2025 at 09:49 am

Phantom Wallet Overview

Phantom wallet is one of the most popular cryptocurrency wallets for interacting with the Solana blockchain. It allows users to store, send, receive, and swap tokens seamlessly within its interface. However, some users may encounter issues when trying to swap tokens in their Phantom wallet.

Common Reasons Why Token Swaps Fail

One of the primary reasons you might be unable to swap tokens is due to insufficient network fees or SOL balance. Every transaction on the Solana blockchain requires a small amount of SOL to pay for gas fees. If your wallet doesn’t have enough SOL, any attempt to perform a token swap will fail. Ensure that your wallet contains at least 0.01 SOL to cover transaction costs.

Another common issue relates to unsupported tokens. Phantom wallet supports a wide variety of SPL tokens, but not all tokens are available for swapping directly through its interface. If the token you're trying to swap isn't listed in the supported assets or if it's a newly launched token that hasn't been verified, the swap function may not work.

Connectivity and Network Issues

Sometimes, the problem lies not within the wallet itself but with the connection to the Solana network or the decentralized exchanges (DEXs) integrated into Phantom. Phantom uses Serum and other DEX protocols to facilitate swaps. If there’s a temporary disruption in connectivity or congestion on the network, transactions can stall or fail. Check your internet connection and try again after a few minutes.

Additionally, ensure that your Phantom extension is up to date. Older versions may not support the latest features or could have bugs affecting token swaps. Updating the wallet to the latest version often resolves compatibility and functionality issues.

Incorrect Token Pair Selection

When attempting to swap tokens, selecting an incorrect trading pair can also cause failures. For example, if you’re trying to swap from a token that has no liquidity pool available or if the target token isn't paired correctly, the transaction won't proceed. Always verify that the token pair you're trying to use exists and has sufficient liquidity. You can cross-check this by visiting third-party platforms like Raydium or Orca to see if the swap is possible outside of Phantom.

Wallet Permissions and Approval Errors

Before a token swap can occur, Phantom needs permission to interact with the token contract. Some tokens require manual approval before they can be swapped. If you haven’t approved the token for spending, the swap will not go through. To fix this, navigate to the token details in your wallet and look for an "Approve" button. Clicking this grants Phantom the necessary permissions to process the swap.

Also, ensure that your wallet is connected properly to the DApp or exchange you're using. Phantom integrates with multiple DeFi platforms, and sometimes the connection may drop or fail to initialize correctly. Disconnecting and reconnecting your wallet to the platform may resolve this issue.

Transaction Rejection Due to Slippage or Price Impact

Slippage refers to the difference between the expected price of a trade and the actual executed price. Phantom sets default slippage tolerances, but in highly volatile markets or with low-liquidity tokens, the slippage can exceed acceptable limits, causing the transaction to be rejected. Adjusting the slippage settings manually might help complete the swap successfully.

Price impact is another factor. If the token you're swapping has a large price impact due to low liquidity, the system may prevent the trade to avoid excessive loss. In such cases, breaking the swap into smaller amounts or waiting for increased liquidity may be necessary.

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Frequently Asked Questions

Can I swap Ethereum-based tokens in Phantom?

No, Phantom wallet primarily supports Solana-based SPL tokens. While Phantom does support Ethereum through its EVM-compatible bridge, direct swaps for Ethereum-based tokens are not currently available within the wallet interface. You must use a cross-chain bridge or external exchange for such conversions.

Why does my token show zero balance even though I know I received it?

This usually happens when the token is not added automatically to your wallet. Phantom doesn’t always auto-detect new tokens. You need to manually add the token using its contract address. Navigate to the "Add Token" section in your wallet and input the correct SPL token address to view your balance.

How do I check if a token is supported for swapping?

You can check the Phantom website or use their test wallet feature to see which tokens are supported. Additionally, attempting to initiate a swap will show whether the token appears in the selection menu. If it doesn’t, it likely isn't supported yet or lacks liquidity on integrated DEXs.

What should I do if my transaction keeps failing repeatedly?

If your transaction fails multiple times, review your SOL balance, network status, token approvals, and slippage settings. Try increasing the transaction timeout or switching networks (mainnet, testnet). If none of these steps work, disconnect and reconnect your wallet or reinstall the Phantom extension.