How to set up a new wallet on Bitget Wallet? (User Onboarding)

Creating a Bitget Wallet Account

1. Open the official Bitget Wallet application on your mobile device or visit the desktop version via a supported browser.

2. Tap or click “Create Wallet” to begin the initialization process—no email or phone number is required at this stage.

3. Choose a strong, unique password that meets minimum length and complexity requirements displayed on-screen.

4. Confirm the password and proceed to the next step where the wallet generates a new 12-word mnemonic phrase.

5. Carefully write down each word in exact order on physical paper—digital storage of the seed phrase is strongly discouraged due to security risks.

Securing Your Recovery Phrase

1. The system displays the mnemonic phrase only once during setup—missing this step means losing full access to all assets permanently.

2. Verify the phrase by selecting words in correct sequence when prompted—this confirms accurate manual recording.

3. Store the written phrase in multiple secure physical locations, away from humidity, fire, and unauthorized access.

4. Never share the phrase with anyone—even Bitget support staff will never ask for it under any circumstance.

5. Avoid taking screenshots, emailing, or saving the phrase in cloud notes, messaging apps, or unencrypted files.

Importing Assets and Managing Addresses

1. After wallet creation, the interface shows default cryptocurrency addresses including BTC, ETH, and USDT (ERC-20 and TRC-20 variants).

2. Tap “Receive” to display a QR code and alphanumeric address for each supported chain—users must match the network type with sender’s configuration.

3. To send tokens, select “Send”, paste the recipient’s address, choose the correct blockchain, enter amount, and confirm with password or biometric authentication.

4. Transaction fees are dynamically calculated based on current network congestion—users may adjust gas price manually on EVM-compatible chains.

5. Asset balances update automatically upon blockchain confirmation; pending transactions appear under the “Activity” tab with real-time status indicators.

Enabling Advanced Security Features

1. Navigate to “Security Center” to activate biometric login, which replaces password entry for daily access on compatible devices.

2. Enable transaction signing protection to require fingerprint or face ID approval before every outgoing transfer.

3. Set up hardware wallet integration using Ledger or SafePal devices for cold storage of private keys outside mobile memory.

4. Activate anti-phishing code—a unique word assigned to your account and displayed during sensitive operations to prevent fake interfaces.

5. Disable “Auto-lock” timeout if frequent usage is expected, but ensure screen lock remains enabled at the OS level for device-level protection.

Frequently Asked Questions

Q: Can I recover my wallet if I forget the password but still have the 12-word phrase?Yes. During login, select “Import Wallet”, enter the exact mnemonic phrase, and set a new password. The original password is irretrievable, but the phrase grants full control.

Q: Why does Bitget Wallet show different USDT addresses for the same wallet?USDT exists across multiple blockchains—Ethereum, Tron, BSC, and others. Each network issues its own token contract, requiring separate deposit addresses. Sending to the wrong chain results in permanent loss.

Q: Is it possible to add custom tokens not listed by default?Yes. Users can manually input contract address, symbol, and decimals via “Add Token” in the asset section. This applies only to tokens deployed on networks already supported by the wallet.

Q: Does Bitget Wallet support staking directly within the app?Yes. Supported protocols like ETH 2.0, SOL, and selected DeFi tokens offer built-in staking dashboards with real-time APY, lock duration options, and unstaking timelines visible before commitment.