How to reset my Ledger device?

Resetting your Ledger device erases all data, including private keys and crypto balances, so ensure you have your recovery phrase before proceeding.

Jul 18, 2025 at 07:21 pm

Understanding the Need to Reset a Ledger Device

A Ledger device is a secure hardware wallet used for storing cryptocurrencies. There are situations when users may need to reset their device, such as when they forget their PIN code or want to start fresh with a new wallet configuration. It's important to understand that resetting your Ledger device will erase all data stored on it, including your private keys and cryptocurrency balances. Therefore, this action should be approached with caution and only performed if absolutely necessary.

Preparations Before Resetting Your Ledger Device

Before proceeding with the reset process, ensure you have access to your recovery phrase, which is typically a 12- or 24-word sequence generated during the initial setup of your device. Without this recovery phrase, you won't be able to restore your funds after the reset. Additionally, make sure your Ledger device is fully charged and connected to a trusted computer via USB. Download and install the latest version of Ledger Live, the official software provided by Ledger, to manage your device effectively.

Resetting Your Ledger Device Using the Device Interface

To reset your Ledger device directly from its interface without using a computer, follow these steps:

• Turn off your Ledger device
• Press and hold both buttons simultaneously while powering it on
• Keep holding the buttons until the "Recovery" screen appears
• Release the buttons and use the buttons to navigate to "Reset device"
• Confirm your selection by pressing both buttons again

This method is especially useful if you're locked out due to multiple incorrect PIN attempts. However, keep in mind that once the reset is complete, your Ledger device will no longer contain any of your previous wallet information.

Performing a Factory Reset via Ledger Live

If you have access to Ledger Live, you can also perform a factory reset through the software. Begin by launching Ledger Live and connecting your Ledger device to your computer. Navigate to the settings section within the application and look for the option labeled "Reset all settings to default." Select this option and confirm your choice when prompted. The Ledger device will then restart and return to its original factory state. After this reset, you'll need to set up your device anew, either by creating a new wallet or restoring an existing one using your recovery phrase.

Restoring Your Wallet After Resetting Your Ledger Device

Once your Ledger device has been successfully reset, the next step is to restore your wallet using your recovery phrase. During the setup process, you'll be asked whether you'd like to create a new wallet or recover an existing one. Choose the "Restore" option and enter your recovery phrase carefully. Ensure that each word is entered exactly as it was originally recorded, paying attention to spelling and word order. Once completed, your wallet will be restored, and you'll regain access to your cryptocurrency assets. If you encounter any issues during restoration, double-check your recovery phrase and verify that your Ledger device firmware is up to date.

Frequently Asked Questions (FAQs)

Q: Can I reset my Ledger device without the recovery phrase?

A: No, if you plan to restore your wallet after resetting your Ledger device, you must have your recovery phrase available. Without it, you won’t be able to recover your funds, and they will be permanently lost.

Q: Will resetting my Ledger device remove the apps installed on it?

A: Yes, a reset will erase all apps, settings, and wallet information from your Ledger device. You’ll need to reinstall any apps you wish to use after the reset process is complete.

Q: What should I do if my Ledger device gets stuck during the reset process?

A: If your Ledger device freezes or becomes unresponsive during a reset, try disconnecting it from the USB port and restarting it manually. If the issue persists, consider updating the firmware using Ledger Live or contacting Ledger support for further assistance.

Q: Is there a way to back up my recovery phrase digitally?

A: While some users attempt to store their recovery phrase digitally, this practice is strongly discouraged due to security risks. It’s recommended to write down your recovery phrase on paper and store it in a safe, offline location.