Why can't I exchange a certain crypto in Exodus?

Exodus Wallet may restrict crypto exchanges due to unsupported assets, network issues, outdated software, regional limits, or insufficient balances.

Jul 20, 2025 at 03:56 am

Exodus Wallet and Its Exchange Limitations

Exodus is a popular multi-crypto wallet that allows users to store, manage, and exchange various cryptocurrencies directly from the wallet interface. However, some users may encounter issues when trying to exchange a specific cryptocurrency and wonder why the option is unavailable. This article explores the possible reasons behind such limitations and offers guidance on how to address them.

One of the primary reasons a particular crypto cannot be exchanged in Exodus is that the asset is not supported by the wallet's integrated exchange partners. While Exodus supports a wide range of cryptocurrencies, it relies on third-party services like ShapeShift and Changelly to facilitate trades. If a certain coin or token is not listed on these platforms, it will not appear as an exchangeable option within Exodus. Users should verify whether both the source and target cryptocurrencies are supported for exchange in the Exodus wallet.

Network and Blockchain Restrictions

Another common issue relates to network congestion or blockchain-specific limitations. Some cryptocurrencies may be temporarily unexchangeable due to network upgrades, forks, or high transaction fees. For example, if a blockchain is experiencing delays or high gas fees, Exodus may pause trading for that particular asset to prevent failed transactions or unnecessary costs for users. Additionally, tokens built on specific blockchains (e.g., ERC-20 tokens on Ethereum) may have restrictions if the underlying network is unstable or undergoing maintenance.

• Check if the blockchain associated with the crypto is currently operational
• Verify if gas fees are unusually high, which might prevent successful swaps
• Ensure that the token standard (e.g., ERC-20, BEP-20) is supported by the exchange partners

Wallet Version and Software Updates

Using an outdated version of the Exodus wallet can also result in missing exchange features or compatibility issues. The development team regularly releases updates that include new coin support, bug fixes, and improved integration with exchange partners. If you're unable to exchange a certain crypto, it's possible that the feature was added in a newer version that you haven't installed yet. Always ensure that you're running the latest version of the Exodus desktop or mobile app.

• Check for updates in the Exodus app under the Settings menu
• Visit the official Exodus website to download the latest software
• Restart the wallet after updating to ensure all features are properly loaded

Account Verification and Regional Restrictions

Unlike some centralized exchanges, Exodus does not require KYC (Know Your Customer) verification for basic wallet functions. However, when using the built-in exchange feature, certain trading pairs may be restricted based on your location or if your account has not completed verification. Some countries may have regulatory limitations that prevent specific cryptocurrencies from being traded. Additionally, if you're using the wallet without connecting to an exchange account (e.g., ShapeShift), you may face limitations on trading certain assets.

• Link your Exodus wallet with a ShapeShift or Changelly account for enhanced trading capabilities
• Verify your identity on the exchange platform if required
• Check if your region is subject to any crypto trading restrictions

Insufficient Balance or Transaction Requirements

Before initiating a trade, users must ensure they have enough of the selected cryptocurrency to cover both the trade amount and any associated fees. Some cryptocurrencies have minimum trade amounts set by the exchange partner. If your balance is below this threshold, the exchange option may be disabled or unavailable. Additionally, certain coins may require a small amount of native token (e.g., ETH for gas fees) to facilitate the transaction. Failing to meet these requirements will prevent the exchange from proceeding.

• Check the minimum trade amount for the cryptocurrency you're trying to exchange
• Ensure you have enough of the native token to cover network fees
• Review the transaction details before attempting the swap

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Frequently Asked Questions

Q: Can I manually add a cryptocurrency to Exodus that isn't supported for exchange?

A: You can manually add certain tokens to your Exodus wallet if they are compatible with supported blockchains. However, this does not guarantee that the token will be exchangeable through the wallet’s integrated services.

Q: How do I know if a crypto is supported for exchange in Exodus?

A: Visit the Exodus website or check the exchange tab within the wallet. Supported exchange pairs are listed there, and you can search for specific coins to see if they are available for trading.

Q: Are there alternative ways to exchange unsupported cryptos from Exodus?

A: Yes. You can send the unsupported cryptocurrency to a compatible external wallet or exchange. Always ensure that the receiving platform supports the token before initiating the transfer.

Q: Why do some exchange pairs disappear from the Exodus interface?

A: Exchange pairs may be temporarily removed due to market volatility, network instability, or changes in partner support. Check the Exodus status page or support forums for updates on affected pairs.