How to enable two-factor authentication on Keystone Pro?

To secure your crypto on Keystone Pro, enable 2FA using a mobile authenticator app; scan a QR code and enter the TOTP to complete setup.

Apr 26, 2025 at 05:56 am

Enabling two-factor authentication (2FA) on your Keystone Pro hardware wallet is a crucial step to enhance the security of your cryptocurrency assets. This guide will walk you through the process in detail, ensuring that you understand each step thoroughly. By the end of this guide, you will have a robust security measure in place to protect your digital wealth.

Understanding Two-Factor Authentication on Keystone Pro

Two-factor authentication (2FA) is a security process in which users provide two different authentication factors to verify themselves. This method adds an additional layer of security to your Keystone Pro wallet, making it significantly more difficult for unauthorized users to access your funds. On Keystone Pro, 2FA can be enabled through the use of a mobile authenticator app, such as Google Authenticator or Authy.

Preparing for 2FA Setup

Before you begin the setup process, ensure that you have the following items ready:

• Your Keystone Pro hardware wallet
• A smartphone with a mobile authenticator app installed (e.g., Google Authenticator or Authy)
• A stable internet connection for initial setup

Accessing the Settings Menu on Keystone Pro

To start the 2FA setup process, you need to access the settings menu on your Keystone Pro. Here’s how you do it:

• Turn on your Keystone Pro and navigate to the main menu.
• Scroll to the Settings option and select it by pressing the confirmation button.
• Within the settings menu, look for the Security option and enter it.

Enabling 2FA on Keystone Pro

Once you are in the security settings, you can proceed with enabling 2FA. Follow these detailed steps:

• In the security settings, find and select the Two-Factor Authentication option.
• You will be prompted to scan a QR code using your mobile authenticator app. Open the app on your smartphone and use it to scan the QR code displayed on your Keystone Pro.
• After scanning the QR code, your authenticator app will generate a time-based one-time password (TOTP). Enter this code into your Keystone Pro when prompted.
• Once the code is verified, your Keystone Pro will confirm that 2FA has been successfully enabled.

Verifying 2FA Setup

To ensure that 2FA is working correctly, you should perform a test transaction or login attempt. Here’s how to verify:

• Attempt to perform a transaction or access your wallet as you normally would.
• When prompted, enter the TOTP generated by your authenticator app.
• If the transaction or login is successful, your 2FA setup is working correctly.

Managing 2FA Settings

After enabling 2FA, you may need to manage these settings in the future. Here are some tips for managing your 2FA settings on Keystone Pro:

• To disable 2FA, go back to the security settings and select the Two-Factor Authentication option. You will need to enter your current TOTP to disable it.
• If you lose access to your authenticator app, you can use the recovery codes provided during the setup process. Keep these codes in a secure location.
• Regularly update your authenticator app to ensure you have the latest security features.

Troubleshooting Common Issues

Sometimes, you might encounter issues during the 2FA setup or usage. Here are some common problems and their solutions:

• QR code not scanning: Ensure that your smartphone camera is clean and that you are in a well-lit environment. If the issue persists, try restarting your Keystone Pro and authenticator app.
• TOTP not working: Make sure your smartphone’s time settings are correct, as TOTP relies on accurate time synchronization.
• Authenticator app issues: If your authenticator app is not working, consider using a different app like Authy as a backup.

Frequently Asked Questions

Q: Can I use multiple authenticator apps for 2FA on Keystone Pro?

A: No, Keystone Pro currently supports only one authenticator app at a time for 2FA. You can switch between different apps by disabling and re-enabling 2FA with a new app.

Q: What should I do if I lose my smartphone with the authenticator app?

A: If you lose your smartphone, you can use the recovery codes provided during the initial 2FA setup to regain access to your Keystone Pro. Keep these codes in a secure place.

Q: How often does the TOTP change on Keystone Pro?

A: The TOTP on Keystone Pro changes every 30 seconds, which is standard for most authenticator apps.

Q: Can I enable 2FA without an internet connection?

A: You need an internet connection to initially set up 2FA by scanning the QR code. However, once set up, you can use the TOTP offline as long as your smartphone's time is synchronized.