coinbase wallet won't load

To ensure the smooth functionality of the Coinbase wallet, it is crucial to ascertain a stable internet connection.

Nov 06, 2024 at 08:14 am

Step 1: Check Your Internet Connection

First, ensure that your device has a stable internet connection. A weak or intermittent connection can cause the Coinbase wallet to fail to load.

Step 2: Clear Cache and Cookies

Try clearing your browser's cache and cookies. This removes temporary files that may be interfering with the wallet's functionality:

• Chrome: Settings > Privacy and security > Clear browsing data
• Firefox: Tools > Options > Privacy & Security > Clear Data

Step 3: Update Your Browser

Make sure you're using the latest version of your browser. Outdated browsers may have compatibility issues with the Coinbase wallet:

• Chrome: Settings > About Chrome
• Firefox: Help > About Firefox

Step 4: Disable Browser Extensions

Certain browser extensions may conflict with the Coinbase wallet. Temporarily disable any extensions you have installed to test if they are the cause:

• Chrome: Settings > Extensions > Remove any suspicious extensions
• Firefox: Tools > Add-ons > Disable any suspicious add-ons

Step 5: Reload the Wallet

Reload the Coinbase wallet in your browser. If the previous steps do not resolve the issue, reloading the wallet may help.

Step 6: Contact Coinbase Support

If all else fails, contact Coinbase support for assistance. Provide them with a detailed description of the issue and any steps you have taken to resolve it.