How to verify your identity on OKX? (Access features)

Understanding Identity Verification on OKX

1. OKX requires users to complete identity verification to comply with global regulatory standards including KYC (Know Your Customer) and AML (Anti-Money Laundering) frameworks.

2. The verification process unlocks access to core platform functionalities such as fiat deposits, cryptocurrency withdrawals, margin trading, and derivatives markets.

3. Users who skip or fail verification are restricted to spot trading only with limited withdrawal quotas and no access to leverage-based products.

4. Verification status is tied directly to the account’s registered email and mobile number—any mismatch halts progress at the document submission stage.

5. OKX supports over 200 countries and accepts national ID cards, passports, and driver’s licenses issued by recognized governmental authorities.

Step-by-Step Submission Process

1. Log in to your OKX account via web or mobile app and navigate to the “Identity Verification” section under Security Settings.

2. Select your country of residence and choose the appropriate document type—some jurisdictions require biometric liveness checks during upload.

3. Capture clear, well-lit images of both sides of your ID; blurry, cropped, or expired documents trigger automatic rejection.

4. Complete a real-time facial verification by following on-screen prompts—this includes blinking, turning your head, and holding still for frame capture.

5. Submit the package and wait for system review; processing typically concludes within 1–4 business hours for standard cases.

Common Rejection Reasons

1. Glare, shadows, or reflections obscuring text or photo elements on submitted IDs invalidate the image set.

2. Discrepancies between name spelling on ID and registered account name—middle names or initials must match exactly.

3. Using screenshots or edited PDFs instead of original camera-captured files violates OKX’s authenticity protocol.

4. Submitting documents with visible redaction marks, stickers, or handwritten annotations results in immediate disapproval.

5. Facial verification failure due to poor lighting, obstructed face (e.g., hats, sunglasses), or background motion causes rollback to step one.

Verification Levels and Feature Access

1. Level 1 (Basic): Confirms email and phone number only—permits spot trading with daily withdrawal limits capped at 2 BTC equivalent.

2. Level 2 (Standard): Requires government-issued ID and facial match—enables fiat on-ramps, P2P trading, and staking services.

3. Level 3 (Advanced): Adds proof of address (utility bill or bank statement less than 90 days old)—grants full access to options, futures, and cross-margin accounts.

4. Corporate verification is separate and mandates business registration certificates, UBO declarations, and notarized signatory authorizations.

5. Each level increases withdrawal ceilings incrementally—Level 2 allows up to 100 BTC daily while Level 3 removes most hard caps except those imposed by local law.

Frequently Asked Questions

Q: Can I verify using a temporary resident permit?OKX does not accept temporary residency documents unless explicitly listed as valid ID types for your jurisdiction—only permanent national IDs, passports, or domestic driver’s licenses qualify.

Q: What happens if my ID expires during active verification?The system validates expiration dates at time of upload—if your document expires before submission, it will be rejected regardless of issuance date.

Q: Is facial verification mandatory for all users?Yes. Every individual account holder must complete live facial verification—even users from countries where ID-only workflows were previously allowed now undergo biometric confirmation.

Q: Can I change my verified name after approval?No. Name fields are immutable post-verification; altering legal identity requires submitting a formal appeal with court-certified name change documentation.